Customer Experience Manager jobs in Smethwick

The Care Coordinator will be responsible for the effective planning, coordination, and monitoring of care services to ensure high standards of support are delivered. They act as the central point between staff, service users, families, and external professionals, ensuring continuity of care, compliance, and person-centred support. Key Responsibilities Service Coordination Create, maintain, and...

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

You will be based in the B37 area of Birmingham in a large luxury contact centre. The role is a permanent position and the salary for the role is £36,500. To lead and support a team of customer service advisors, ensuring high levels of customer satisfaction, performance, and service quality.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will provide expert guidance, helping to shape decisions that lead to the best outcomes for children at risk. If you are a passionate and experienced safeguarding professional looking for career progression, we would love to hear from you.

You will work closely with the Technology Manager to asses and develop strategy and appetite. This role will be new business focused predominantly but you will also underwrite existing business carrying out MTA’s.

You will be rewarded with a competitive salary and benefits package with flexibility around hybrid working.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

Job Description Salary circa £50,000+ | 33 days annual leave | Friday lunch-time finish A well-established manufacturing business is seeking a Project Manager to oversee customer-driven projects in a fast-paced, engineering-led environment. This is a hands-on role suited to someone who enjoys managing multiple projects, coordinating teams, and delivering against time, cost, and quality targets....

You will specialise in Construction Refurbishment within Social Housing, covering planned works, responsive repairs, and fast-track refurbishment projects. From smaller bespoke tenders to large-scale programmes, this role offers variety, autonomy, and the opportunity to make a real impact.

You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work. If you are interested in Laboratory Coordinator / Customer Service Representative / CSR and have the required experience please click the apply now button.

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application formNo agencies please

Fantastic opportunity with a longstanding not for profit organisation.Immediate start with great company benefits. About Our Client Michael Page are working in partnership with this reputable organisation to recruit the position of customer experience operating within the financial services industry. Known for its focus on customer satisfaction, the company offers a supportive and professional...

M&S Unit Manager – Midland Metropolitan University Hospital Salary: £32,000 per annum Hours: 40 hours per week, 5 out of 7 days M&S branded unit serving mainly grab-and-go food , plus: Hot food options In-store bakery Coffee machine We're currently recruiting a dedicated Retail Manager to help ensure the smooth running of the operations in a major High Street brand on a full time basis,...

You will be required to work 1 weekend in every 7 weeks

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in...

Job Description Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Key Responsibilities - Respond to customer inquiries via...