Customer Experience Lead jobs in Smethwick

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

A leading retail company in the UK is looking for a Team Manager to drive sales and optimize customer experience at their Oldbury store. This role requires a motivated individual with retail management experience and a passion for driving team performance. As a Team Manager, you will coach team members, ensure exemplary customer service, and manage store operations in the absence of the Store...

A leading supermarket retailer is seeking a Customer Experience Manager in Sutton Coldfield to enhance customer service and operational efficiency. The role demands a passionate leader with experience in fast-paced environments who can manage teams and deliver on performance targets. Responsibilities include overseeing the overall customer experience, managing effective store operations, and...

A leading industrial supply company is seeking a Customer Experience Team Manager in Wednesbury, UK. This role involves managing a high-performing team, capturing customer insights for loyalty improvement, and implementing processes to enhance customer experiences. The ideal candidate will have strong leadership skills and the ability to create solutions while fostering a supportive team...

A dynamic property management firm in Birmingham is seeking an Operations Manager to oversee their operational teams. This role focuses on delivering exceptional customer service and leading a team to ensure effective processes and initiatives. With a strong emphasis on adaptability and strategic direction, the successful candidate will manage costs, drive positive change, and collaborate with...

Job Description Clinical Lead Location: Smethwick Salary: £23.00 + per hour Contract: Full-time, Permanent - Days Shifts: 36 hours - x3 8am to 4pm and x1 7am to 7pm - no on call Time Recruitment is sourcing a Clinical Lead for a 45-bedded care home in the Smethwick area, providing both nursing and residential care. The service is currently 80% occupied and the main priorities of the role...

You will provide expert guidance, helping to shape decisions that lead to the best outcomes for children at risk. If you are a passionate and experienced safeguarding professional looking for career progression, we would love to hear from you.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A leading retail clothing company in Birmingham is seeking a Brand Representative to engage customers and provide outstanding service. The ideal candidate is outgoing, stylish, and helps create a welcoming environment. Responsibilities include maintaining store presentation, enhancing the customer experience, and adhering to policies. Benefits include a merchandise discount, flexible scheduling,...

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‐consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work,...

You will be responsible for the visual merchandising of products and maintaining high store standards. Join a fun, diverse environment with various employee benefits including discounts and development opportunities.

A leading fashion retailer is seeking an experienced Supervisor for its Birmingham Airport location. The successful candidate will lead a customer-focused team, ensuring exceptional service while driving sales and performance. Ideal applicants will have a strong supervisory background, excellent communication skills, and the ability to inspire their team. Competitive salary, bonus schemes, and...

You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact.

You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success.

You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application formNo agencies please

You will handle customer queries, work collaboratively with your team, and develop a positive rapport with clients. Benefits include development opportunities and a supportive work environment. Join us to help make a positive impression on our customers and contribute to our local community.

A retail company in Birmingham is seeking a Store Manager to lead their team. The role involves ensuring maximum profitability, developing a strong customer focus, and managing operational duties including marketing strategies. The ideal candidate will have at least 12 months of experience in a retail leadership role, demonstrating a consultative sales approach and strong communication skills....

A leading global investment firm in Birmingham seeks a Policies and Procedures Delivery Analyst to enhance operational processes and improve customer support. This role involves evaluating workflows, collaborating with cross-functional teams, and documenting procedures. Candidates should have a passion for customer service and possess strong analytical skills, with a minimum of 2 years'...

You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact.

You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success.

A dynamic travel management company is seeking a dedicated Customer Experience Specialist in Birmingham to enhance the experience of business travelers. The ideal candidate excels in customer interaction, supports clients with their travel needs, and demonstrates great communication and problem-solving skills. Responsibilities include handling bookings and exceeding customer expectations in a...

Sutton Coldfield, West Midlands, United Kingdom Job Info ID 400044193 Job Category Retail management Posting Date 12/31/2025, 02:46 PM Locations Sainsbury's Supermarkets Ltd, Sutton Coldfield, West Midlands, B75 5BT, GB Closing Date 01/17/2026, 02:46 PM Full Time or Part Time Full time Contract Type Permanent Advertised Salary £31,450 Leading in our stores: Our management teams don't just run...