Customer Experience Lead jobs in Smethwick

Shape the future of housing support real projects that deliver change for colleagues and tenants. Customer Experience & Insight Location: Birmingham, B15 Salary: National Minimum Wage Hours: 35 hours per week Contract: Fixed Term internship, 12 Months Starting: 7th September 2026 About Midland Heart We're a housing association, here to provide safe, affordable homes and to build stronger...

Job Description Clinical Lead Location: Smethwick Salary: £23.00 + per hour Contract: Full-time, Permanent - Days Shifts: 36 hours - x3 8am to 4pm and x1 7am to 7pm - no on call Time Recruitment is sourcing a Clinical Lead for a 45-bedded care home in the Smethwick area, providing both nursing and residential care. The service is currently 80% occupied and the main priorities of the role...

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Base Location: Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

A leading supermarket retailer is seeking a Customer Experience Manager in Sutton Coldfield to enhance customer service and operational efficiency. The role demands a passionate leader with experience in fast-paced environments who can manage teams and deliver on performance targets. Responsibilities include overseeing the overall customer experience, managing effective store operations, and...

A leading retail company in the UK is looking for a Team Manager to drive sales and optimize customer experience at their Oldbury store. This role requires a motivated individual with retail management experience and a passion for driving team performance. As a Team Manager, you will coach team members, ensure exemplary customer service, and manage store operations in the absence of the Store...

A leading industrial supply company is seeking a Customer Experience Team Manager in Wednesbury, UK. This role involves managing a high-performing team, capturing customer insights for loyalty improvement, and implementing processes to enhance customer experiences. The ideal candidate will have strong leadership skills and the ability to create solutions while fostering a supportive team...

A dynamic property management firm in Birmingham is seeking an Operations Manager to oversee their operational teams. This role focuses on delivering exceptional customer service and leading a team to ensure effective processes and initiatives. With a strong emphasis on adaptability and strategic direction, the successful candidate will manage costs, drive positive change, and collaborate with...

You will provide expert guidance, helping to shape decisions that lead to the best outcomes for children at risk. If you are a passionate and experienced safeguarding professional looking for career progression, we would love to hear from you.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

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A leading retail clothing company in Birmingham is seeking a Brand Representative to engage customers and provide outstanding service. The ideal candidate is outgoing, stylish, and helps create a welcoming environment. Responsibilities include maintaining store presentation, enhancing the customer experience, and adhering to policies. Benefits include a merchandise discount, flexible scheduling,...

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‐consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work,...

A leading global investment firm in Birmingham seeks a Policies and Procedures Delivery Analyst to enhance operational processes and improve customer support. This role involves evaluating workflows, collaborating with cross-functional teams, and documenting procedures. Candidates should have a passion for customer service and possess strong analytical skills, with a minimum of 2 years'...

A retail company in Birmingham is seeking a Store Manager to lead their team. The role involves ensuring maximum profitability, developing a strong customer focus, and managing operational duties including marketing strategies. The ideal candidate will have at least 12 months of experience in a retail leadership role, demonstrating a consultative sales approach and strong communication skills....

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You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact.

You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success.

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Become a Driving Instructor with My Four Wheels Earn Up to 50,000+! Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels, one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching...

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+! Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels, one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching...