Customer Experience jobs in Smethwick

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

A leading UK retailer is seeking a Customer & Trading Manager to oversee daily store operations and lead a team. The role emphasizes delivering exceptional customer service, managing performance, and ensuring efficient store management. Candidates should have a strong track record in team leadership within a fast-paced environment and experience achieving key performance indicators. This position...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Join our team as a Customer Experience Host, where you'll be the first point of contact for customers, managing the reception area and delivering a friendly, efficient service both in person and over the phone. You'll support Employment Advisers by helping participants prepare for sustainable employment, assist with recruitment events, and ensure our offices remain professional and welcoming. The...

Job Description Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Key Responsibilities - Respond to customer inquiries via...

You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application formNo agencies please

Fantastic opportunity with a longstanding not for profit organisation.Immediate start with great company benefits. About Our Client Michael Page are working in partnership with this reputable organisation to recruit the position of customer experience operating within the financial services industry. Known for its focus on customer satisfaction, the company offers a supportive and professional...

A leading storage solutions company in Birmingham is seeking a Sales Consultant to provide outstanding customer service and sales solutions. This full-time position offers training support, a clear path to career advancement, and bonuses for target achievements. With a focus on teamwork, communication, and building customer relationships, the ideal candidate is enthusiastic and motivated. The...

You will handle customer queries, work collaboratively with your team, and develop a positive rapport with clients. Benefits include development opportunities and a supportive work environment. Join us to help make a positive impression on our customers and contribute to our local community.

You will be responsible for the visual merchandising of products and maintaining high store standards. Join a fun, diverse environment with various employee benefits including discounts and development opportunities.

A dynamic city council is seeking a User Experience/Content Designer to join its Customer Experience Programme. This role focuses on transforming services and enhancing customer interactions through human-centred design. Collaborating within a dedicated team, you'll drive change and significantly improve customer experiences. This fixed-term secondment opportunity allows for skill development up...

You will be required to work 1 weekend in every 7 weeks

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work. If you are interested in Laboratory Coordinator / Customer Service Representative / CSR and have the required experience please click the apply now button.

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in...

Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys) While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Location: Birmingham (Hybrid: 1 2 Days a Month On-Site)Salary: £45,000 - £56,500Contract: Fixed-Term (12 Months)Network IT are supporting our clients large-scale...

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.