Customer Experience Manager jobs in Shepperton

You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and translating insights into activation strategies across digital and offline channels.

Job Description Are you passionate about creating exceptional customer experiences and driving service excellence? We’re looking for a Service Delivery & Customer Experience Manager to design, implement, and continuously improve the service delivery framework across Healix’s global assistance operations. In this role, you’ll ensure that every customer interaction—calls, claims, and beyond—is...

Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem. Join us in...

Overview Position: Head of D2C Onsite Experience & Loyalty Location: Chertsey Salary: On Application Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm As Head of D2C Onsite Experience & Loyalty, you will lead the strategy and delivery of a premium, seamless, and personalised customer journey across a European Direct-to-Consumer platform. This role sits at the heart of D2C growth, driving...

A leading global electronics company in Chertsey, England, is seeking a Head of Onsite Experience to enhance customer interactions across Direct-to-Consumer channels. The successful candidate will have over 8 years of experience in digital management with expertise in optimizing conversion rates and personalizing user journeys. This role is pivotal in shaping a competitive advantage for the...

A leading electronics company is seeking a Head of Onsite Experience to enhance customer experience across Direct-to-Consumer (D2C) channels in Europe. This role involves leading a team for conversion rate optimisation, ensuring customers receive a personalised shopping journey. The ideal candidate will have over 8 years of experience in digital management, strong analytical skills, and a passion...

Description You’ll be responsible for leading the design and implementation of scalable and secure solutions and business systems across our Customer Experience landscape, which will focus on areas such as CRM enhancements (Salesforce). Key Responsibilities May Include: Translate business and technical requirements into high-level architectural blueprints, ensuring alignment with enterprise...

Job Description THE COMPANY At Bamboo Medical Communications we are dedicated to shaping the future of healthcare communications. Our talented and vibrant team work with our clients on cutting-edge treatments that make life-changing impacts to thousands of people all over the world. We provide tailored expertise in Medical Communications, Medical Education, Medical Affairs and Medical Events...

Job description: The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. We're hiring! Sterling UK Control Tower is seeking a new addition to join our Aerospace International team. The Aerospace International Logistics Specialist is responsible for ensuring that our customers experience is a positive one each and...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

A global technology leader seeks a Principal Customer Success Executive for Financial Services to drive post-sales transformation and engage with C-level executives. The role involves aligning strategies with customer goals and ensuring success through strong relationships and innovative solutions. Ideal candidates will have 15+ years in consulting roles, experience with enterprise SaaS...

Customer Service Administrator - West Byfleet | Full-time | £30,000 - £32,000 Are you the right candidate for this opportunity Make sure to read the full description below. A busy, service-led business is looking for an organised Customer Service Administratorr to take ownership of customer enquiries and requests. FULL TRAINING WILL BE PROVIDED TO ALLOCATE APPOINTMENTS TO A FIELD BASED TEAM...

Position Description ADP is hiring a Senior Manager of UX Research • Are you an inspiring people leader who can help your team grow and succeed? • Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?  • Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences? Well, this may be the...

Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem. Join us...

Principal Customer Success Executive - Financial Services - Full-time - Employee Type: Regular - Region: EMEA - Europe, Middle East and Africa - Work Persona: Flexible It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative...

A global electronics leader in the United Kingdom is hiring a Head of Onsite Experience to enhance the customer journey across their direct-to-consumer channels. The ideal candidate will have over 8 years of experience in digital onsite experience management and proven success in conversion rate optimization and user experience strategies. This is a pivotal role aimed at transforming the online...

A leading recruitment agency is seeking a Head of D2C Onsite Experience & Loyalty to drive customer journey strategies across a European platform. The role involves leading conversion rate optimisation initiatives and managing loyalty programmes to enhance customer satisfaction. Strong analytical skills and experience with A/B testing tools are crucial. Benefits include generous holiday...

Overview Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem....

You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products.

You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products.