Customer Experience Lead jobs in Shepperton

A global electronics leader in the United Kingdom is hiring a Head of Onsite Experience to enhance the customer journey across their direct-to-consumer channels. The ideal candidate will have over 8 years of experience in digital onsite experience management and proven success in conversion rate optimization and user experience strategies. This is a pivotal role aimed at transforming the online...

A global technology leader seeks a Principal Customer Success Executive for Financial Services to drive post-sales transformation and engage with C-level executives. The role involves aligning strategies with customer goals and ensuring success through strong relationships and innovative solutions. Ideal candidates will have 15+ years in consulting roles, experience with enterprise SaaS...

Crest Nicholson's Special Projects Division are looking for a Resident Experience Officer to play a crucial role and join their Communications and Customer Service Team. As Resident Experience Officer you will be responsible for communications and relationships with contractors, freeholders, management companies, leaseholders and residents across a number of projects from assessments through to...

A leading electronics company is seeking a Head of Onsite Experience to enhance customer experience across Direct-to-Consumer (D2C) channels in Europe. This role involves leading a team for conversion rate optimisation, ensuring customers receive a personalised shopping journey. The ideal candidate will have over 8 years of experience in digital management, strong analytical skills, and a passion...

Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem. Join us...

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A leading recruitment agency is seeking a Head of D2C Onsite Experience & Loyalty to drive customer journey strategies across a European platform. The role involves leading conversion rate optimisation initiatives and managing loyalty programmes to enhance customer satisfaction. Strong analytical skills and experience with A/B testing tools are crucial. Benefits include generous holiday...

Description You’ll be responsible for leading the design and implementation of scalable and secure solutions and business systems across our Customer Experience landscape, which will focus on areas such as CRM enhancements (Salesforce). Key Responsibilities May Include: Translate business and technical requirements into high-level architectural blueprints, ensuring alignment with enterprise...

Job Description Are you passionate about creating exceptional customer experiences and driving service excellence? We’re looking for a Service Delivery & Customer Experience Manager to design, implement, and continuously improve the service delivery framework across Healix’s global assistance operations. In this role, you’ll ensure that every customer interaction—calls, claims, and beyond—is...

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will be respected and valued if you work for us and have genuine opportunities to progress and develop. - 26 days holidays plus bank holidays - 2 volunteering days per year - 3 x Life Assurance Option if you join the KN Route2 pension scheme - A tailored personal development and training programme.

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A leading global electronics company in Chertsey, England, is seeking a Head of Onsite Experience to enhance customer interactions across Direct-to-Consumer channels. The successful candidate will have over 8 years of experience in digital management with expertise in optimizing conversion rates and personalizing user journeys. This role is pivotal in shaping a competitive advantage for the...

Principal Customer Success Executive - Financial Services - Full-time - Employee Type: Regular - Region: EMEA - Europe, Middle East and Africa - Work Persona: Flexible It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative...

Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem. Join us in...

Overview Position: Head of D2C Onsite Experience & Loyalty Location: Chertsey Salary: On Application Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm As Head of D2C Onsite Experience & Loyalty, you will lead the strategy and delivery of a premium, seamless, and personalised customer journey across a European Direct-to-Consumer platform. This role sits at the heart of D2C growth, driving...

Overview Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem....

A logistics and supply chain company in Weybridge is looking for a Business Solutions Architect to lead the design and implementation of scalable and secure solutions. The successful candidate will have over 5 years of experience and a strong background in process optimization. Key responsibilities include translating business requirements into architectural blueprints and providing technical...

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