Customer Experience Manager jobs in County of Cardiff

We are recruiting an inspiring Team Lead & User Experience Design Manager dedicated to fostering a culture of user-centric innovation. This position is central to enhancing our product usability through rigorous research and testing methodologies. Responsibilities encompass leading discovery phases, facilitating ideation workshops, and defining comprehensive UX strategies. The Design Manager will...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

A prominent automotive dealership in Cardiff is seeking a Customer Quality Manager to enhance the customer service experience. This role involves greeting service customers, managing vehicle flow, and ensuring high satisfaction levels. The ideal candidate will have strong communication skills, experience in customer service, and a full UK driving license. The position offers competitive benefits,...

We are currently looking for a UX / Product designer that will be responsible for building a clean and effective user experience for our customers. Living proof that a people-focused culture creates success, Creditsafe is a company that’s built differently. With embodied values, an open and pioneering approach, and a focus on people, over the last 25 years we’ve gone from a market outsider to a...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

We are currently looking for a UX / Product designer that will be responsible for building a clean and effective user experience for our customers.Living proof that a people-focused culture creates success, Creditsafe is a company that’s built differently. With embodied values, an open and pioneering approach, and a focus on people, over the last 25 years we’ve gone from a market outsider to a...

You will develop ambitious revenue targets, drive new business across various events and oversee marketing plans. The ideal candidate will have over 7 years in hospitality sales, strong leadership skills, and a passion for delivering exceptional customer experiences. This role offers generous leave, a pension scheme, and various employee benefits.

Job Description We’re recruiting for a Customer Experience Advocate to join our New Business and Payroll team (Client Services). This role will be part of our pensions team, working closely with scheme owners. The position is mainly focused on administrative tasks, with some responsibility for making and receiving calls.Join our team and help us deliver a best-in-class customer experience. We’re...

Company Description Legal & General (L&G) is a leading UK financial services group and major global investor. We've been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world's largest asset managers and provide powerful asset origination capabilities....

Customer Experience AdvisorLocation: CardiffSalary: Up to £28,000 basicEmployment Type: Full‑time, PermanentProgression: Clear scope for future development within the businessOverviewUnify HQ are recruiting on behalf of our client, a leading organisation delivering retrofit and energy‑efficiency projects for social housing providers, local authorities and funded schemes.They are seeking a...

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face. We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a...

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will play a key part in managing customer orders from receipt through to release, ensuring all documentation, specifications, and quality requirements are correctly captured and communicated. Working closely with Production and Quality teams, you will also support new product introductions and engineering changes.

Customer Development Executive – McCurrach on behalf of Carlsberg Britvic Location –Newport & Surrounding areas (Ideal postcode NP10) Permanent ,Full time – 40 hours per week Salary £29,750 basic + 20% Bonus Ready to power up your Sales career? Passionate about the most iconic and popular beers and soft drinks? Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to...

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities. Pick up parcels from your local Evri site Deliver in your local area for 4-6 hours a day Finish when the last parcel is delivered...

A leading hotel brand is looking for a Duty Manager in Cardiff to lead a dedicated team ensuring exceptional standards in guest experience and safety. The ideal candidate will have prior leadership experience, preferably in retail, and be capable of inspiring a team to achieve high performance. This role includes training, career progression, and attractive benefits including discounts and...

A leading pub and bar operator is seeking a driven Deputy Manager for Walkabout in Cardiff. This role requires motivating a team to create outstanding guest experiences and supporting the General Manager in delivering the vision. Ideal candidates will have strong leadership skills and a passion for hospitality. Offering a range of benefits including development programs and discounts, this is an...

What you’ll be doing: Working closely with a small team of managers to make sure the store runs like clockwork every day. Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop. Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely. People management is also big part of the...

Job Description Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction matters? We’re looking for individuals who take pride in helping others, enjoy working collaboratively, and are eager to grow their skills in a supportive and inclusive team. This hybrid role attracts a salary of £24,525.Join us in shaping...