Customer Experience Lead jobs in Coventry

You will guide and support your team, ensuring store operations run smoothly. Ideal candidates will have enthusiasm, experience in training or managing teams, and a passion for customer service. The role offers competitive pay, an annual bonus, pension contributions, and comprehensive benefits including discounts and wellbeing initiatives.

A leading retail company in the UK is seeking a Retail Supervisor in Coventry. The ideal candidate will be an experienced supervisor who excels in customer service and team leadership. Responsibilities include leading the team, ensuring the store runs smoothly, and interacting with customers to meet their needs. The position offers a competitive salary, 28 days annual leave, a comprehensive...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A leading energy organization in the UK is seeking a Customer & Stakeholder Engagement Advanced Apprentice to enhance customer interactions and support the energy transition. In this role, you'll assist in managing customer relationships, contribute to projects aimed at improving satisfaction, and help design processes for better customer experiences. The position requires effective communication...

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from clients, retailers and third parties daily. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences and candidates welcome from all industries.

You will enjoy a competitive salary with commission potential, birthday leave, discounts on spa experiences, and a friendly work environment.

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from Clients, Retailers and Third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experience and candidates are welcome from all industries.

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from Clients, Retailers and Third-parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experience and candidates are welcome from all industries.

A family-owned motor retailer group in Coventry seeks a Service Advisor for their Audi Dealership. The role includes booking vehicle maintenance, providing seamless customer service, and coordinating with various departments. Ideal candidates should have strong customer service skills, be organized, and possess the ability to build rapport quickly. This position offers a competitive salary with...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

A global coffee company seeks a District Manager in Coventry to lead a team and ensure exceptional customer experiences. The role involves relationship building, coaching, and managing profit and loss across stores. Candidates should have a background in fast-paced retail or hospitality management, possess strong communication and organizational skills, and be comfortable working flexible hours....

A progressive educational organization in Coventry seeks a Delivery Lead to lead the delivery of high-quality learning programmes. This role requires excellent operational oversight and stakeholder management to ensure smooth learner experiences. Candidates should have experience in higher education, strong data analytical skills, and the ability to manage delivery teams effectively. The position...

A global real estate company is seeking a Community Manager to oversee operations at their Coventry location. The successful candidate will lead a team, manage budgets, and ensure exceptional resident experiences. The role requires strong property management skills, a focus on community engagement, and the ability to drive performance in a dynamic environment. Competitive benefits are included,...

You will provide strategic leadership, coordination, and oversight across the community of practice, ensuring that efforts within the community across the country align with national standards and priorities while avoiding duplication of efforts. As a Community of Practice Lead, you will:

A leading technology firm in Coventry seeks a dynamic EU Service Centre Lead North to lead the Service Centre team, ensuring superior customer satisfaction and operational excellence. The role requires strong leadership and communication skills, along with experience in team management and CRM/ERP systems. Ideal candidates will exhibit an analytical mindset and commitment to innovative solutions....

You will be responsible for managing store operations, including cash handling, customer queries, and stock control. The ideal candidate will have experience supervising teams in busy retail settings and possess a passion for delivering excellent customer service. The role offers a competitive salary, 28 days annual leave, and opportunities for professional development.

You will benefit from a competitive salary between £30,000 - £35,000, full-time hours, and great benefits including annual leave, pension contributions, and various perks. Ideal candidates will possess previous optical management experience and excellent communication skills.

Lead Engineer Working Hours: Monday to Friday Days (07:00 - 16:30) with a flexibilty of emergency availability for out of hours breakdowns, which will be paid a emergency fee/bonus We are delighted to be supporting exclusively, a HUGELY AMBITIOUS business in the food manufacturing sector to assist with the recruitment of a experienced Lead Engineer About The Role - Reporting to Operations...

Customer Experience & Booking Advisor Wellness | Spa | Experiences Location: Coventry Salary: £25,396.80 basic + commission (c. £27,800 OTE) If you've worked in a spa, salon, beauty clinic or wellness brand, this will feel familiar – just without the treatment room. Spa experiences are all about helping people switch off, recharge and treat themselves. This role sits right at the heart of...