Customer Experience Designer jobs in Smethwick

You will:* Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Acts as a SPOC, managing and delivery of the technical direction and helping determine the optimum solution design for customers.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact.

You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success.

You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application formNo agencies please

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact.

You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success.

A dynamic travel management company is seeking a dedicated Customer Experience Specialist in Birmingham to enhance the experience of business travelers. The ideal candidate excels in customer interaction, supports clients with their travel needs, and demonstrates great communication and problem-solving skills. Responsibilities include handling bookings and exceeding customer expectations in a...

Fantastic opportunity with a longstanding not for profit organisation.Immediate start with great company benefits. About Our Client Michael Page are working in partnership with this reputable organisation to recruit the position of customer experience operating within the financial services industry. Known for its focus on customer satisfaction, the company offers a supportive and professional...

A leading supermarket retailer is seeking a Customer Experience Manager in Sutton Coldfield to enhance customer service and operational efficiency. The role demands a passionate leader with experience in fast-paced environments who can manage teams and deliver on performance targets. Responsibilities include overseeing the overall customer experience, managing effective store operations, and...

Join our team as a Customer Experience Host, where you'll be the first point of contact for customers, managing the reception area and delivering a friendly, efficient service both in person and over the phone. You'll support Employment Advisers by helping participants prepare for sustainable employment, assist with recruitment events, and ensure our offices remain professional and welcoming. The...

A leading retail clothing company in Birmingham is seeking a Brand Representative to engage customers and provide outstanding service. The ideal candidate is outgoing, stylish, and helps create a welcoming environment. Responsibilities include maintaining store presentation, enhancing the customer experience, and adhering to policies. Benefits include a merchandise discount, flexible scheduling,...

You will be responsible for the visual merchandising of products and maintaining high store standards. Join a fun, diverse environment with various employee benefits including discounts and development opportunities.

A leading retail company in the UK is looking for a Team Manager to drive sales and optimize customer experience at their Oldbury store. This role requires a motivated individual with retail management experience and a passion for driving team performance. As a Team Manager, you will coach team members, ensure exemplary customer service, and manage store operations in the absence of the Store...

You will handle customer queries, work collaboratively with your team, and develop a positive rapport with clients. Benefits include development opportunities and a supportive work environment. Join us to help make a positive impression on our customers and contribute to our local community.

You will work closely with Business Analysts, architects, delivery teams, and stakeholders to shape how customer data, engagement, and automation are designed and implemented across the organisation. Key responsibilities include: - Acting as functional lead for Dynamics 365 CE, with deep ownership of Customer Insights and Customer Journeys capabilities.

A retail company in Birmingham is seeking a Store Manager to lead their team. The role involves ensuring maximum profitability, developing a strong customer focus, and managing operational duties including marketing strategies. The ideal candidate will have at least 12 months of experience in a retail leadership role, demonstrating a consultative sales approach and strong communication skills....

A leading beauty brand is seeking a Beauty Artist to provide exceptional customer service and sales in a dynamic retail environment. The role involves meeting sales targets, conducting promotional activities, and working collaboratively with the team. Candidates should have at least 2 years of retail experience, excellent communication skills, and flexibility to work during peak times. If you...

A leading industrial supply company is seeking a Customer Experience Team Manager in Wednesbury, UK. This role involves managing a high-performing team, capturing customer insights for loyalty improvement, and implementing processes to enhance customer experiences. The ideal candidate will have strong leadership skills and the ability to create solutions while fostering a supportive team...

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‐consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work,...

Sutton Coldfield, West Midlands, United Kingdom Job Info ID 400044193 Job Category Retail management Posting Date 12/31/2025, 02:46 PM Locations Sainsbury's Supermarkets Ltd, Sutton Coldfield, West Midlands, B75 5BT, GB Closing Date 01/17/2026, 02:46 PM Full Time or Part Time Full time Contract Type Permanent Advertised Salary £31,450 Leading in our stores: Our management teams don't just run...