Customer Experience Assistant jobs in Belfast

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A leading fast-food restaurant in Belfast is seeking a Customer Care Assistant. This role involves engaging with customers, ensuring cleanliness in the dining area, and creating a welcoming atmosphere. Ideal candidates are friendly, team-oriented, and have effective communication skills. A benefits package including holiday pay and employee discounts is offered. Candidates must be 18+ due to...

We have a great opportunity for a office/Customer Experience Manager at our depot in Belfast About the role: As a member of the Depotsenior management team deliver effective management and control of all relevantdirect & indirect office staff (direct - stock/purchasing/business support, and indirect - credit control)/processesand controls, and lead CX activities, inline with the overall...

Customer Experience Advisor (Sales Focus)£34,270 OTE | £25,480 basic + uncapped commissionBelfast – BT1 | On-siteSome people call it customer service.Others call it sales.In reality, it’s about helping customers make better decisions — and being rewarded for it.This role sits right in the middle. You’ll take inbound calls from existing customers, deal with queries, renewals and upgrades, and spot...

You will be responsible for maintaining shop standards, driving performance through team engagement, and ensuring a clean, welcoming environment for customers. Ideal candidates will have experience in retail or food service, demonstrating excellent leadership and customer service skills.

A prominent fashion retailer is seeking a Supervisor to enhance the omnichannel customer experience and mentor the team at its location in Belfast. The ideal candidate will demonstrate a strong customer service ethos while embracing the company's values in a fast-paced retail environment. Responsibilities include coaching staff, managing visual merchandising, and fostering team collaboration....

This role is fixed term until 1 February 2027 The role As Manager, Customer Experience and Quality, you will lead and manage all aspects of Energy Saving Trust's customer experience (CX) framework and consultancy support programme. Your work will ensure world class service delivery across multiple internal and subcontracted advice teams and customer channels, championing a customer first culture...

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution...

CUSTOMER SERVICE ADVISOR - YARD OPERATIVE BASED: SPRINGFIELD CLOSING DATE: 3RD FEBRUARY 2026 JP Corry, BITCs Responsible Company of the Year (2024) is a leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of...

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

You will ensure that all customers receive high-quality, responsive and inclusive services, while embedding a unified service culture across previously separate areas.

You will work through managers and specialist teams to deliver services that are customer-centred, compliant, and aligned to organisational objectives.

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

Job Description Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Join our team as a Senior Shop Manager dedicated to driving sustained sales growth and elevating the overall customer experience. This demanding role requires excellent communication skills and the ability to inspire staff to surpass all service expectations. Core duties involve analyzing market trends, implementing effective promotional strategies, and controlling operational budgets...

Job details Job reference: 2025R000446 Date posted: 20/11/2015 Application closing date: 04/12/2025 Location: Ulster Museum, Belfast Salary: £26,449 - £28,094 Package: Generous terms & conditions, including 25 days' annual leave, rising to 30 after five years' service. Contractual hours: Basis: Job category/type: Experience & Enterprise Development Visitor Experience Assistant - Ulster Museum...

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

A leading energy efficiency organization in Belfast is seeking a Manager for Customer Experience and Quality to lead their customer experience framework and consultancy support. In this role, you will manage multiple projects, ensuring high-quality service delivery while championing a customer-first culture. With a focus on team management and operational excellence, you will drive measurable...