customer complaints handler jobs in Warrington

You will work alongside the customer care and complaints team handling complaints in line with the HOS code (Housing ombudsman service).

You will deal with initial complaints over the phone, triaging and assisting with complaints and were needed to escalate to the relevant team.

You will either resolve the issue first hand on the call or you will be able to escalate if further support is required.

You will be expected to record all information surrounding theplaint, and you will also be responsible for typing up any correspondence and ensuring it is sent out to the tenant or whoever it requires to be sent too.

You will also undertake quality checking of documents and liaising with dealerships and hands on mechanics as you work Monday-Friday 8am-4pm and 9am - 5pm on rotation, with an hour lunch.

Your new role Your new role… At Sofology, we’re more than just sofas, we’re about creating those feel good moments that make a house a home. And that’s where you come in… As a Customer Support Advisor in our Contact Centre, you’ll be the friendly voice, face over webchat and email behind the brand, making sure every customer's experience has that red carpet treatment that keeps them coming...

Customer Service Advisor – Warrington People Solutions are currently recruiting for a Customer Service Advisor to join a leading company based in Warrington, Cheshire. This is an excellent opportunity to join a professional and growing business where you’ll play a key role in delivering a first-class customer experience and supporting continuous improvement initiatives. Shifts: Monday to...

Do you have a passion for helping customers and solving problems? Join a leading specialist automotive finance lender as a Customer Care Agent, where you’ll play a key role in delivering exceptional service and supporting customers through challenging situations. What You’ll Do Provide accurate, professional, and empathetic customer service across all interactions.Handle inbound and outbound...

Work for an Growing Market Leader.Huge Progression Opportunities. About Our Client This opportunity is with a well-established company in the industrial/manufacturing sector. They are a reputable medium-sized organisation committed to delivering quality services and maintaining strong relationships with their clients. Job Description Respond promptly and professionally to customer inquiries...

You will be responsible for inquiry management, sales order creation, complete NCRs, invoice queries, and recording complaints accurately and in a timely way for customers on our SAP system.

You will be key in business coordination, working closely with all departments and our customers to deliver exceptional service.

We are seeking a motivated Customer Service Agent to join our team, supporting our industrial/manufacturing operations. The ideal candidate will play a key role in maintaining high customer satisfaction by providing excellent service and efficient communication.Client DetailsThis opportunity is with a well-established company in the industrial/manufacturing sector. They are a reputable...

Job Description Step into an extraordinary opportunity as a Quality Manager, leading your own team of QC Technicians and making a tangible impact across all aspects of standards and compliance. This role offers a salary of £70,000–£80,000 plus up to a 20% performance bonus, along with a generous pension contribution of up to 9%, private family healthcare, life assurance, income protection, and a...

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

Overview At Element Digital Engineering, we don't just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors and scales. One day...

You should have a track record of commerciality, people management and an understanding of customer service.

You should be able to work in a fast-paced environment and be able to multi task between your key responsibilities. What we expect from you: Our General managers are accountable for the day to day running of the store whilst balancing the goals of the Company.

The Vacancy Weekend Vet Surgeon Up to £45ph DOE plus benefits Providing critical care with passion and purpose at Vets Now Liverpool Vets Now Liverpool provides out-of-hours veterinary care for dogs, cats and small animals. The team works nights, weekends and bank holidays to provide emergency and critical care for sick and injured small animals when they need it most. Rewarding work, your...

About Linglong Linglong Tire is a leading Chinese tire manufacturer with production facilities and research centers in Asia, North America and Europe. With around 19,500 employees worldwide Linglong has the elite of the global tire industry in its teams. Through sales networks in over 170 countries and relations to world-class automakers Linglongs reliable quality is more and more appreciated....

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

Company Overview OEG is a leading energy solutions business, providing mission critical infrastructure assets and services to the global offshore energy industry. Through our specialist divisions - topside, marine, subsea, cables, logistics and industrials, we are a pivotal link in the global offshore energy project chain, ensuring our customers' projects are delivered safely, reliably and...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.

Your new role Your new role… At Sofology, we’re more than just sofas, we’re about creating those feel good moments that make a house a home. And that’s where you come in… As a Customer Support Advisor in our Contact Centre, you’ll be the friendly voice, face over webchat and email behind the brand, making sure every customer's experience has that red carpet treatment that keeps them coming...