customer complaints handler jobs in Basildon

Job Description Complaints Coordinator - Hourly Rate: £14.34 - Location: Pitsea, London SE1 or Ealing Hybrid (Office days are Tuesday and Thursday) - Job Type: Temporary, Immediate Start We are seeking a Complaints Coordinator with experience in housing to manage and coordinate customer complaints efficiently. This role requires ensuring timely resolution and compliance with organisational...

About us Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we’ve been industry leaders in a variety of specialist areas. Working here: A...

Job Title: Complaints Coordinator Location: Basildon, Essex, SS13 3DU Contract Start Date: Monday, 15 December 2025 Contract End Date: Tuesday, 31 March 2026 Hours: 7 hours per day Pay Rate: £14.34 per hourJob Overview We are seeking an experienced Complaints Coordinator to manage and coordinate customer complaints efficiently, ensuring timely resolution and full compliance with organisational...

Job Description Surveyor - Buildings Insurance Claims Job description Who are we? At TBRN our expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what we do. We support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing...

Job Description Quality Engineer {Fixed Term Contract – 8 months}Location: Basildon Essex Salary: £50,000 (pro rata) Hours: Standard hours – Monday to Friday Start Date: ASAPSyntech Recruitment is supporting the appointment of an experienced Quality Engineer on an 8-month fixed term contract. This role provides quality leadership and assurance across the business, ensuring full compliance with...

You will provide Quality support across the business, ensuring compliance with industry standards and supporting both existing production and new product introduction. The role includes auditing, customer complaint management, supplier quality support and driving continuous improvement.

Portfolio Delivery Manager Basildon / South Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary The role is Portfolio Delivery Manager. The main purpose of this role is to take overall responsibility for all activities in accordance with the current business plan, with a particular focus on safety, quality, profitability, delivery to time, safety regulations, quality...

You will assess resource requirements and support the management of the day-to-day activity, ensuring that all teamobjectivesare met within overall time,costand budget constraints.

You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities.

Job Description Quality Engineer - Aerospace/Defence | 6-Month FTC | Basildon Location: Basildon Contract: 6-Month Fixed-Term Contract Hours: Monday to Friday, 40 hours per week Salary: 45-50k. Our client, a leading manufacturer within the aerospace and defence industry, is seeking a Quality Engineer to join their high-performing team on a fixed-term basis. This is an exciting opportunity...

You will support the Business and Customer in all Quality aspects, both current and new production plus develop and improve the business, with a focus on Quality, Cost and Delivery. Quality Engineer Key Responsibilities:

You will receive 33 days holiday per year (pro rata for FTC)

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.

Overview At Element Digital Engineering, we don’t just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors and scales. One day...

About Linglong Linglong Tire is a leading Chinese tire manufacturer with production facilities and research centers in Asia, North America and Europe. With around 19,500 employees worldwide Linglong has the elite of the global tire industry in its teams. Through sales networks in over 170 countries and relations to world-class automakers Linglongs reliable quality is more and more appreciated....

CCL Components are one of the leading wholesalers in the Renewable and Power Solutions market, the role of Residential Sales Account Manager will involve building relationships with the UK’s leading installation companies understanding and discussing their requirements and supplying solutions to meet their needs. Sales Account Managers would supply power solutions into Solar PV market utilising...

Job Description Complaints Coordinator - Location: Ealing, Westminster Bridge Road or Pitsea Hybrid working model with office days on Tuesday and Thursday. (Training fully onsite for first week) - Job Type: Temporary (until end of March 2026 with possible extension) - Salary: £14.34 per hour (PAYE) We are seeking a dedicated Complaints Coordinator to manage and coordinate customer complaints...

You will support the Business and Customer in all Quality aspects, both current and new production plus develop and improve the business, with a focus on Quality, Cost and Delivery.

You will receive 33 days holiday per year (pro rata for FTC)

Job Description Housing Repairs Lead (Damp and Mould) - Hourly Salary: £16.23 PAYE / £20.51 LTD UMB per hour - Location: Pitsea with some travel to other London offices on occasion - Job Type: Hybrid, Temporary ongoing booking Join our team as a Housing Repairs Lead specialising in Damp and Mould, and play a crucial role in delivering exceptional repairs, maintenance, and property services...

Job Description Quality Engineer – Aerospace Location: BasildonSalary: COMPETITIVE DEPENDING ON EXPERIENCEHours: Monday–Thursday 08:00–17:00 | Friday 07:30–12:30Employment Type: Full-time, Permanent An established aerospace manufacturing organisation is seeking an experienced Quality Engineer to support and strengthen its quality and compliance function. This role offers the opportunity to...