customer complaints handler jobs in Norwich

Job Description Job title:Junior Claims Handler - Personal LinesSalary: CompetitiveLocation: Norwich PURPOSE OF ROLE:At Lawes Group, we are currently working with an established insurance business who are seeking a Junior Claims Handler to join their Claims team in their Norwich office. This role is ideal for someone at an early stage of their career who is looking to build a long-term career...

Claims Handler Rackheath Area Full Time or Part Time Salary dependent on experience About the company A busy and growing building services provider specialising in insurance repairs and property restoration is seeking a Claims Handler to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering a smooth, well organised...

You will be working 3 days per week between Monday and Sunday. The hours you'll be working are from 06:00 to 20:00.

You will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.

You will provide accurate information, direct calls appropriately, and support the efficient operation of the Trust’s customer service function. The role requires excellent communication skills, professionalism, and the ability to handle multiple queries efficiently.

One Broker (part of the Jensten Group) are expanding our successful Thatched Property team and looking for someone with an insurance background who loves building relationships and delivering exceptional service.You don't need to be an experienced Personal Lines Account Handler – what matters most is your confidence in speaking with new customers and playing a key role in business growth. If...

This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you...

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more! Hear why our employees think it is such a great place to work: -Great employee benefits: -Our equality networks: -Our vision & values: Before you apply, please...

You will need to be flexible on working days. As a Third-Party Capture Motor Claims Handler, your purpose is to contact claimants involved in an accident with our policyholder and convert them into accepting our services to deal with their vehicle damage claim, as well as any replacement vehicle needs.

Commercial Account Handler: Norwich, Norfolk: £30,000 to £40,000This vacancy comes with a very competitive package We are looking to recruit an experienced Commercial Account Handler within our growing team in Norwich this fantastic opportunity is working for a market leading, Independent Insurance Broker. This role has come about due to organic growth This position requires the candidate to...

Resident Liaison Officer - Major Works (Social Housing)Programme: Norwich City Council - 10 Year Major Works PartnershipMulalley is delivering a 10-year Major Works Programme for Norwich City Council, encompassing both internal and external refurbishment works across the Council’s social housing stock. This is a long-term, resident-facing programme, ideal for those committed to delivering...

Admin and Customer Service Manager Pure Unity Health Norwich Permanent Jul 4, 2025 We're Hiring: Admin and Customer Service Manager Norwich (Office-Based) | £38,000 – £42,000 | 40 Hours/Week Reporting to: Head of Clinics Are you an experienced leader in healthcare administration and contact centre operations, with a passion for service excellence and team development? We're looking for a...

Posted: 23 October Reference: R13/ Customer Service Coordinator Type:PermanentLocation:NorwichSpecialism:Customer ServicesSalary:£28, - £30, R13 Recruitment are partnering with a highly reputable organisation in the housing sector, leading their search for a Customer Service Coordinator to join their busy team. This role will be responsible for overseeing a portfolio of properties, receiving...

Job Description - Great Yarmouth or Norwich based. - Free daily parking. - 37.5 hour week (plus 1 hour for lunch). - Generous holiday allowance. - Full onsite (No hybrid or remote options available) - Generous benefits package available. - 3K car allowance available in addition to salary. - Full financial travel support. Please Note: Candidates must have the right to work in the UK. My client...

Job Description Regional Operations Manager Location: Norwich, East AngliaSalary: Up to £70,000 base + 30% bonus OTE + Car Allowance £8,100 annually + Benefits Are you ready to lead a high-performing regional operation delivering £20M+ of installations annually? This is a senior leadership role with real impact—overseeing all aspects of our operations function, from customer bookings to...

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

About Linglong Linglong Tire is a leading Chinese tire manufacturer with production facilities and research centers in Asia, North America and Europe. With around 19,500 employees worldwide Linglong has the elite of the global tire industry in its teams. Through sales networks in over 170 countries and relations to world-class automakers Linglongs reliable quality is more and more appreciated....

Basic Function: The Regional Account Manager (RAM) grows business among existing customers and promotes the organization to new, targeted customers to meet strategic business objectives in the assigned territory. The primary expectation is to maximize servicing the complete bill of materials for the Tier 1 and Tier 2 customer accounts defined by WireMasters Management through building...

You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.

You will be working 4 days out of 7, on average, between Monday and Sunday.

You will always be guaranteed 1 weekend in 4 off and you will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.

You will be working 3 days per week between Monday and Sunday.

You will always be guaranteed 1 weekend in 4 off and you will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.