Customer Case Handler jobs in Norwich

Job Description We are seeking a few individuals to join our Forbes’ recognised World's Best Employer global company, where you’ll receive full training and support to learn how to effectively manage motor claims. You’ll be based in our Norwich office with the opportunity for hybrid working, once you’ve reached competency. We pride ourselves on supporting employees with their development,...

Job Description Job title:Junior Claims Handler - Personal LinesSalary: CompetitiveLocation: Norwich PURPOSE OF ROLE:At Lawes Group, we are currently working with an established insurance business who are seeking a Junior Claims Handler to join their Claims team in their Norwich office. This role is ideal for someone at an early stage of their career who is looking to build a long-term career...

About us Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we’ve been industry leaders in a variety of specialist areas. Working here: A...

You will gain excellent exposure to the commercial insurance industry and thrive on working autonomously to deliver outstanding levels of service, whilst developing expertise within your field.

You will gain excellent exposure to the commercial insurance industry and thrive on working autonomously to deliver outstanding levels of service, whilst developing expertise within your field. We will rely on you to: Receive, handle and manage new claim notification, subsequent updates and collection requests.

You will gain excellent exposure to the commercial insurance industry and thrive on working autonomously to deliver outstanding levels of service, whilst developing expertise within your field. Responsibilities Receive, handle and manage new claim notification, subsequent updates and collection requests.

You will have the opportunity to manage a challenging caseload of complex and high-value Personal Injury claims, utilising your expertise to conduct thorough investigations into indemnity, liability, and quantum.

You will help ensure that processes run smoothly and efficiently, contributing to reducing re-offending and helping individuals get their lives back on track. Your role will involve handling sensitive information, dealing with a range of enquiries, and supporting both internal staff and external service users through accurate data management and effective communication.

You will be working 3 days per week between Monday and Sunday.

You will always be guaranteed 1 weekend in 4 off and you will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.

Commercial Account Handler: Norwich, Norfolk: £30,000 to £40,000This vacancy comes with a very competitive package We are looking to recruit an experienced Commercial Account Handler within our growing team in Norwich this fantastic opportunity is working for a market leading, Independent Insurance Broker. This role has come about due to organic growth This position requires the candidate to...

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more! Hear why our employees think it is such a great place to work: -Great employee benefits: -Our equality networks: -Our vision & values: Before you apply, please...

One Broker (part of the Jensten Group) are expanding our successful Thatched Property team and looking for someone with an insurance background who loves building relationships and delivering exceptional service.You don't need to be an experienced Personal Lines Account Handler – what matters most is your confidence in speaking with new customers and playing a key role in business growth. If...

You will gain excellent exposure to the commercial insurance industry and thrive on working autonomously to deliver outstanding levels of service, whilst developing expertise within your field. We will rely on you to: - Receive, handle and manage new claim notification, subsequent updates and collection requests.

Job Description Job DescriptionTenancy Specialist• Hourly Rate: £18.76• Location: Hybrid working 1 day a week in the office in either Norwich, March, Borehamwood or Stevenage• Job Type: Temporary until 1st May 2026 (with potential for permanent positions)We are seeking a Tenancy Specialists to provide expert guidance and handle cases involving Tenancy Fraud, Anti-Social Behaviour (ASB), Domestic...

Job Description My client has recently taken over a new home and looking for perm RGNs to join the team Main responsibilities of Staff Nurse – RGN role: • Assess patient’s health and well being across a complex and changing caseload • Assist in the delivery of care to meet individuals health and wellbeing needs • Provide and receive complex, sensitive or contentious information • Develop...

Founding Solution Architect (Pre-Sales) – Insurance (AI Insurtech) We’re partnered with a high-growth, Insurtech that’s transforming how insurers underwrite, price risk, and manage portfolios. Backed by top-tier global investors, the business is scaling rapidly across enterprise carriers and MGAs. This is a customer-facing, sales-led Solution Architect role — ideal for someone who loves shaping...

This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you...

You will gain excellent exposure to the commercial insurance industry and thrive on working autonomously to deliver outstanding levels of service, whilst developing expertise within your field. We will rely on you to: - Receive, handle and manage new claim notification, subsequent updates and collection requests.

You will be working 3 days per week between Monday and Sunday. The hours you'll be working are from 06:00 to 20:00.

You will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.

You will be working 4 days out of 7, on average, between Monday and Sunday.

You will always be guaranteed 1 weekend in 4 off and you will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.