customer complaints handler jobs in Oxford

You will manage customer feedback, investigate complaints, and work with service teams to improve overall service quality. Strong communication and problem-solving skills, along with experience in complaint handling, are essential. The role offers an engaging opportunity to contribute positively to the community.

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Cross Class Commercial Insurance Professional 2 weeks ago Be among the first 25 applicants Nashrock Insurance Recruitment provided pay range This range is provided by Nashrock Insurance Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range If you live in the Oxford area and are an experienced Cross Class/Commercial...

Join a thriving company as a full-time Customer Service Administrator, where your communication skills will shine! In this role, you'll manage customer queries, resolve complaints, and maintain a CRM database. This established firm values its employees and offers excellent career progression and training opportunities. Working Monday to Friday, you'll enjoy a supportive environment with perks...

Job Description Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Manager Job Type: Part-Time Compensation: $21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by...

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service! - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

A leading cooperative retailer in Gloucester is seeking a Team Leader to enhance customer experiences and support store targets. This role involves motivating staff, addressing customer complaints, and providing exceptional service. Ideal candidates will be customer-focused, Team-oriented, and exhibit resilience under pressure. We offer employee discounts, generous annual leave, and health...

You must be available to work overtime and weekends on an ad hoc basis to meet the needs of the business. - Regular travel to customer sites or potential sites (up to 25% of time), regularly on short notice.

You will have shown leadership skills in previous positions and are keen to develop these skills further by owning your role from end to end.

About Bókun Bókun is a business management software created specifically for suppliers of tours, attractions, and experiences around the world. Its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels alongside enabling 3rd parties to build and connect to our platform while optimizing supplier operations with new tools and services to...

Roofing Supervisor Reporting to: Repairs Delivery Manager Direct reports: 15 Job Purpose To lead the Roofing Team and Damp & Mould Trade Operatives in delivering safe, high-quality repairs and maintenance services. The role has a strong focus on damp and mould remediation and all working at height activities. It is responsible for day-to-day leadership, planning and resource management, and...

ROLE: Service Advisor LOCATION: Oxford SALARY: £27,000 basic, 30k ote + benefits HOURS: Monday to Friday 8.00 5.30. NO SATURDAY ROTA! Flame Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our clients main dealership. Duties for our Service Advisor / Aftersales Advisor vacancy: - Responding to customer requests - Booking in vehicles for service /...

General Position Summary - This position is based in the United Kingdom, must reside in the UK The EMEA Quality Subject Matter Expert (SME) plays a critical role in enhancing product quality and customer satisfaction by analyzing and presenting data from Salesforce, Oracle, OTA, and other key systems. This role ensures potential product issues are proactively identified, closely monitored, and...

You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager, Industrial & Electrical Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive – commensurate with experience The Company: Our...

Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Care Coordinator to maintain and develop...

You willbe able to demonstrate a good understanding of categoryand procurement strategies and be able to prioritise your workloadand work well under pressure. This is a key role to ensure allcustomer complaints are investigated thoroughly so effectivecommunication and interpersonal skills are essential.

Job Description ROLE: Senior Quality Engineer LOCATION: Oxford, UK SALARY: £40,000 – £55,000 per annum Overview: We are seeking an experienced and detail-oriented Quality Engineer to join a precision engineering and manufacturing business based in Oxford. The successful candidate will play a key role in ensuring product conformity, process compliance, and continuous improvement across...

Cure Talent are delighted to be partnered with a medical device manufacturer as they look to strengthen their Quality function. We have an exciting opportunity for a Quality System Engineer to join the team and take ownership of day-to-day quality processes within an established Quality Management System. As the new Quality System Engineer, you will be responsible for managing and maintaining...

You will also be IT literate. Hours are, Monday – Friday, 8.00am and 5.00pm, with 60 minutes break throughout the day.

We are seeking a highly skilled Customer Care & Complaints Officer with exceptional customer service abilities to join our team. Acting as the first point of contact for tenants and leaseholders, you will handle comments, compliments, and complaints regarding the Council's Landlord Service. Key Responsibilities Serve as the initial contact for customer feedback, ensuring a professional and...