customer complaints handler jobs in Oxford

About the Role:We are seeking a highly skilled Customer Care & Complaints Officer with exceptional customer service abilities to join our team. Acting as the first point of contact for tenants and leaseholders, you will handle comments, compliments, and complaints regarding the Council’s Landlord Service.Key Responsibilities: * Serve as the initial contact for customer feedback, ensuring a...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Job Description Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Manager Job Type: Part-Time Compensation: $21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by...

You must be available to work overtime and weekends on an ad hoc basis to meet the needs of the business. - Regular travel to customer sites or potential sites (up to 25% of time), regularly on short notice.

You will have shown leadership skills in previous positions and are keen to develop these skills further by owning your role from end to end.

About Bókun Bókun is a business management software created specifically for suppliers of tours, attractions, and experiences around the world. Its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels alongside enabling 3rd parties to build and connect to our platform while optimizing supplier operations with new tools and services to...

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service! - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

Roofing Supervisor Reporting to: Repairs Delivery Manager Direct reports: 15 Job Purpose To lead the Roofing Team and Damp & Mould Trade Operatives in delivering safe, high-quality repairs and maintenance services. The role has a strong focus on damp and mould remediation and all working at height activities. It is responsible for day-to-day leadership, planning and resource management, and...

ROLE: Service Advisor LOCATION: Oxford SALARY: £27,000 basic, 30k ote + benefits HOURS: Monday to Friday 8.00 5.30. NO SATURDAY ROTA! Flame Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our clients main dealership. Duties for our Service Advisor / Aftersales Advisor vacancy: - Responding to customer requests - Booking in vehicles for service /...

Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Care Coordinator to maintain and develop...

Job Description ROLE: Senior Quality Engineer LOCATION: Oxford, UK SALARY: £40,000 – £55,000 per annum Overview: We are seeking an experienced and detail-oriented Quality Engineer to join a precision engineering and manufacturing business based in Oxford. The successful candidate will play a key role in ensuring product conformity, process compliance, and continuous improvement across...

Basic Function: The Regional Account Manager (RAM) grows business among existing customers and promotes the organization to new, targeted customers to meet strategic business objectives in the assigned territory. The primary expectation is to maximize servicing the complete bill of materials for the Tier 1 and Tier 2 customer accounts defined by WireMasters Management through building...

Overview At Element Digital Engineering, we don’t just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors and scales. One day...

Department: Retail Reports to: Store Manager Hours: 40 Hours (including weekends and Bank Holidays as required). Our Values: - Every day the energy, creativity and passion of Manolo permeates through our business. - We believe in the artist and the artisan; we are innovative while still protecting our heritage. - We strive for timeless beauty and quality craftmanship. - We celebrate curiosity...

Manpower Recruitment are looking for an experienced Junior Sous Chef for an established College in Oxford City Centre. The role is working Full Time, working 5/7 days, including mornings, evenings and weekends. The role is paying £37524pa Overall Objective - The main responsibilities of the junior Sous Chef are as follows-Ensure consistent and smooth running of food production - Ensure...

You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.

About Linglong Linglong Tire is a leading Chinese tire manufacturer with production facilities and research centers in Asia, North America and Europe. With around 19,500 employees worldwide Linglong has the elite of the global tire industry in its teams. Through sales networks in over 170 countries and relations to world-class automakers Linglongs reliable quality is more and more appreciated....

Cure Talent are delighted to be partnered with a medical device manufacturer as they look to strengthen their Quality function. We have an exciting opportunity for a Quality System Engineer to join the team and take ownership of day-to-day quality processes within an established Quality Management System. As the new Quality System Engineer, you will be responsible for managing and maintaining...

You will deal with complaints promptly in an open and honest way

You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management

You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers