customer complaints handler jobs in Bromley

As our Complaints Handler, you will be at the forefront of investigating, managing, and resolving customer complaints with professionalism, accuracy, and empathy. You’ll take ownership of cases from start to finish – gathering evidence, analysing information, and identifying root causes – to ensure fair and timely outcomes. Alongside this, you’ll provide vital administrative, and case-handling...

You will need to have experience of investigating complaints and coming to a resolution with the client. This vital role ensures seamless communication between clients and internal teams, supporting day-to-day operations with professionalism and warmth.

About us DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you’re already part of the team or thinking about joining us, you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely experienced team support and guide customers through...

You will be an experienced Claims Handler, with experience of dealing with Motor claims an essential requirement.

You will demonstrate strong negotiation and influencing skills to ensure the best outcome for your clients. - Ideally you will have experience of using Acturis previously.

You will handle a variety of claims including Commercial Motor, Property, Employers Liability, Motor, Household and Public Liability.

You will be responsible for delivering a high-quality professional advice service to clients regarding any claims issues, liaising with insurers and other interested parties to expedite the claims process and effectively managing clients’ expectations.

Position Customer Relations Advisor Location: The Pavilion Leisure Centre, Kentish Way, Bromley BR1 3EF Salary: £23,795.20 p.a. (pro rata) Plus benefits Job Type: 16 hours on weekends (Fixed Term 7 months) Working hours: Sat & Sun 9:00am-5:30pm (on-site) Closing Date: 21st June 2024 MAIN PURPOSE: To deliver revenue from reactive and proactive call centre activity. Increase customer...

You will be responsible for improving customer service processes, supporting recruitment, on-boarding and performance management, and fostering a positive, accountable team culture. Working closely with operational and engineering leadership, you will help identify service improvements, manage performance reporting, and contribute to wider business objectives.

Job Description We are seeking a proactive Mid-Level In-House Legal Adviser (Contract and Litigation) with at least 2 years of commercial legal experience to join our small but highly effective legal team. Reporting directly to the Managing Director, this role offers the opportunity to work across a variety of commercial, contractual, and regulatory matters within a dynamic business...

We are seeking a proactive Mid-Level In-House Legal Adviser (Commercial) with at least 2 years of commercial legal experience to join our small but highly effective legal team. Reporting directly to the Managing Director, this role offers the opportunity to work across a variety of commercial, contractual, and regulatory matters within a dynamic business environment. This is an in-office role,...

Legal Adviser (Contract and Litigation) We are seeking a proactive Mid‐Level In‐House Legal Adviser (Contract and Litigation) with at least 2 years of commercial legal experience to join our small but highly effective legal team. Reporting directly to the Managing Director, this role offers the opportunity to work across a variety of commercial, contractual, and regulatory matters within a...

xecutive Assistant (C Suite) - £48k to £55k + Excellent benefits - Bromley and SE LondonAn award winning, leading housing and supported living organisation for vulnerable adults who suffer from mental health and living in a supported housing environment, is looking for an Executive Assistant to support the CEO. This post will provide trusted, high-level administrative and organisational support...

You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.

You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission.

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

Receptionist – Bupa Dental Care- Beckenham Tue 8:45am - 6:15pm Wed 8:45am - 5:15pm Fri 8:45am - 4:45pm Saturdays x 2 a month - 8:45am - 3:15pm Be the friendly face that makes every patient feel at ease from the moment they arrive. At Bupa Dental Care, our receptionists are the first point of contact for our patients - welcoming them warmly, supporting them throughout their visit, and making...

You will be patient with the ability to deal with difficult situations with tact and diplomacy

You will be an effective team player who builds professional and trusting relationships with every member of the team, ensuring they feel valued

You will have excellent attention to detail and an ability to anticipate problems before they arise

You will be representing DLG Legal Services in the conduct of client matters in providing legal advice and assistance in a professional manner, in accordance with internal procedures and acting as an ambassador to the organisation. What you will be doing

You will ideally hold a NRASTC or NPLQ qualification or be willing to undertake the qualification. Other qualifications such as Adult and Baby, Stage 8-10 or other aquatic disciplines would be very desirable. Please note that the swimming term is 50 weeks a year.

Field Loss Adjuster Leeds or Manchester Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best. What you'll...

Field Loss Adjuster London or Croydon Area Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best. What...

About us DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining the Legal Services team you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely talented team support and guide customers through life’s toughest moments. It’s a fast-paced...