Customer Case Handler jobs in Bromley

About us DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you’re already part of the team or thinking about joining us, you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely experienced team support and guide customers through...

As our Complaints Handler, you will be at the forefront of investigating, managing, and resolving customer complaints with professionalism, accuracy, and empathy. You’ll take ownership of cases from start to finish – gathering evidence, analysing information, and identifying root causes – to ensure fair and timely outcomes. Alongside this, you’ll provide vital administrative, and case-handling...

You will be an effective communicator and listener and will help the customer identify the correct vehicle to meet their needs and lifestyle.

You will follow up each enquiry lead with the Sales team with a view to progress from enquiry to sale.

You will be an experienced Claims Handler, with experience of dealing with Motor claims an essential requirement.

You will demonstrate strong negotiation and influencing skills to ensure the best outcome for your clients. - Ideally you will have experience of using Acturis previously.

You will have: A BA/BSc with honours or equivalent skills learned on the job An interest in our mission. The ability to be articulate (written or oral) and comfortable presenting. Strong attention to detail and numerate. High level of accuracy is essential. Proficient in Powerpoint, Excel, Word and Outlook.

We're hiring an Experienced Software Customer Service Specialist to provide clear, confident, and practical support to the thousands of field service and trade businesses using our platform every day. If you've already built solid customer service skills in a technical or SaaS environment and you're looking for a role with more ownership, more influence, and more impact, this is an ideal next...

What you'll be doing: Our Supermarket Store Managers lead large, complex operations. They're accountable for the success of a store and ensuring we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Our operations are made up of hundreds of colleagues and a management team which our Store Managers lead to ensure we provide brilliant service...

You will be confident in supporting clinical procedures, delivering product training, and providing in-case support to healthcare professionals, ensuring the highest standards of product use and patient care. Key Responsibilities: - Maintain and grow existing business to achieve sales targets

You will need to have experience of investigating complaints and coming to a resolution with the client. This vital role ensures seamless communication between clients and internal teams, supporting day-to-day operations with professionalism and warmth.

General information Job Posting Title Recruitment Advisor Date Thursday, November 13, 2025 City Bromley Country United Kingdom Working time Full-time Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country...

You will promote customers in maintaining choice and control of their lives.

You will manage a complex caseload, demonstrating expert and effective social work practice, and assess and manage high levels of risk while striking a balance between support and control to protect people from harm.

Job Category : Legal (Specialist) Location : Civic Centre, Bromley Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 08:30 End Time : 17:00 Salary: £33.10 Planning/highway law with particular refence to planning enforcement. MAIN PURPOSE: To manage own caseload To provide legal advice to the Council SUMMARY OF RESPONSIBILITIES AND DUTIES: To manage own caseload, dealing...

Salary: From £38,800 Location: Orpington Store, Orpington, BR6 0RT Contract type: Permanent Business area: Retail Closing date: 30 January 2026 Requisition ID: 400046091 Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar...

You will be representing DLG Legal Services in the conduct of client matters in providing legal advice and assistance in a professional manner, in accordance with internal procedures and acting as an ambassador to the organisation. What you will be doing

You will set clear strategic plans with defined milestones, lead delivery, and collaborate with stakeholders across the business. Success means delivering measurable improvements in customer self-service, leveraging new technologies, enhancing quality, and using data insights to optimize operations.

Leading in our stores: Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers....

About us DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining the Legal Services team you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely talented team support and guide customers through life’s toughest moments. It’s a fast-paced...

Shape the future of compliance in a values-driven organisation. We’re looking for a Compliance Partner to join our second line of defence team and play a pivotal role in delivering strategic change. This is your chance to influence high-profile projects, from digital transformation to regulatory change, ensuring compliance is embedded at every stage. What you’ll do - Provide expert compliance...

Field Loss Adjuster London or Croydon Area Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best. What...

Field Loss Adjuster Leeds or Manchester Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best. What you'll...