contact centre manager jobs in Suffolk

You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.

You must possess a genuine desire to help the community, be empathetic and attentive to our customer's needs.

You should have a good general standard of education, further education or qualifications would be advantageous.

You will be engaging with our customers providing exceptional service and support, resolving technical problems and exploring additional requirements.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

You will ensure strong financial performance, drive operational excellence, build client relationships, and maintain a continuous pipeline of high-quality work through business development and effective team leadership.

Data Centre Manager - UK Power Networks, IpswichShape the Future of Critical InfrastructureAre you an experienced Data Centre professional ready to lead the operational and strategic direction of mission critical infrastructure? UK Power Networks (UKPN), serving 28% of the UK's homes and businesses, is seeking a dynamic Data Centre Manager to join our Ipswich office and drive operational...

You will be driving its commercial and operational success while ensuring the site delivers a direct, positive impact on the local community.

You will manage a multidisciplinary team, oversee daily operations, and act as the face of the Centre—curating a vibrant community of businesses, supporting their growth, and fostering collaboration.

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience Fantastic leadership and team management skills within the automotive or similar industry Experience delivering high customer satisfaction and displaying effective management.

You will take over from a long-standing Home Manager who is progressing within the wider group, ensuring a structured handover and continuity of culture. This is not a turnaround role - you will inherit a stable, high-performing service and be given the autonomy and backing to further enhance clinical excellence, innovation and team engagement.

You will consultatively sell the company’s full portfolio of services and develop strategic sales plans to exceed revenue targets. - Solution Design: Collaborate with the solutions team to build technical proposals that accurately address complex client infrastructure requirements.

You will also feed back market intelligence to product teams to drive continuous improvement.

You will work closely with our Senior Account Managers, supporting existing client accounts while learning how to identify and develop new business opportunities.

You will be supported and trained to become a trusted point of contact for clients, helping to understand their needs and contribute to solutions that deliver real value.

TRADE SALES MANAGER – ELECTRICAL WHOLESALERS NORTHERN IRELAND SALARY UP TO £50,000 + BONUS + CAR ALLOWANCE This is a field-based trade sales role covering Northern Ireland, focused on driving growth through the electrical wholesale channel. You’ll take ownership of an established territory with existing relationships and spend, but with clear headroom to grow it further. This is a role for...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Integrated Healthcare Specialist (IHS) UK | Field-based / Hybrid | Permanent A global specialty pharmaceutical company is building a new UK Integrated Healthcare Specialist (IHS) team to support entry into a new specialist therapy area within secondary care (dermatology/immunology) This is a rare opportunity to join a business entering a new TA, help shape its UK footprint, and play a key role...

CakeDrop : Field Sales Manager Department : Commercial Contract Type: Full time Location: Remote (with regular travel within London) Salary: £30-32K Who Are We? CakeDrop is an award-winning supplier of branded treats for businesses. We help companies bring their brand to life through creative, custom treats for workplace experiences, corporate events and client gifting. We work directly...

Position: Project Manager – Industrial Cooling Division Contract: Permanent, Full Time Location: REMOTE. Based anywhere in the UK Salary: up to 80K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high...

Key Account Manager / Account Manager / Business Development Manager to join a leading, global HVAC manufacturer. This Key Account Manager / Account Manager / Business Development Manager will be responsible for driving sales strategy, maintaining, developing and enhancing critical business channel relationships focused on promoting HVAC cooling products including cooling towers, condensers,...

You will take over from a long-standing Home Manager who is progressing within the wider group, ensuring a structured handover and continuity of culture. This is not a turnaround role - you will inherit a stable, high-performing service and be given the autonomy and backing to further enhance clinical excellence, innovation and team engagement.

Looking for more than just a job? Ready to join a team where your voice matters and your contribution makes a difference? At WTW, we’re more than a contact centre — we’re a team of passionate professionals committed to delivering world-class service with a human touch. We don’t do cold calls or sales pitches — we focus on what really matters: helping people with workplace pensions and flexible...

You will have day-to-day responsibility for a large bedded service supported by a fully staffed team This position is particularly well suited to an established Deputy Manager or Registered Manager who is confident working with physical disabilities and acquired brain injuries and is ready to step into full service accountability.

You will have day-to-day responsibility for a large bedded service supported by a fully staffed team This position is particularly well suited to an established Deputy Manager or Registered Manager who is confident working with physical disabilities and acquired brain injuries and is ready to step into full service accountability.