contact centre supervisor jobs in Suffolk

You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.

Join to apply for the Head of Contact Centre and Showrooms role at SEH BAC Competitive salary and performance-based incentives Address: 1 Olympus Close, Ipswich IP1 5LJ, all other regional offices and remote options available. Position Summary We are seeking a dynamic and experienced leader to join our team as Head of Contact Centre and Showrooms. This strategic role is responsible for...

You must possess a genuine desire to help the community, be empathetic and attentive to our customer's needs.

You should have a good general standard of education, further education or qualifications would be advantageous.

You will be engaging with our customers providing exceptional service and support, resolving technical problems and exploring additional requirements.

A leading gym company is looking for a Contact Centre Team Leader to lead and motivate a team in delivering outstanding member service. This role involves managing daily operations, coaching advisors, and ensuring a high-quality experience across communication channels. The ideal candidate possesses strong leadership skills and experience in contact centre environments. The position is based in...

You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, youll broaden your experience across both sites and brands.

Job Description Full time, hands-on senior workshop role This is a senior, practical role for an experienced fabrication professional who leads from the front. The post holder will take day-to-day responsibility for the smooth running of the fabrication workshop while remaining directly involved in fabrication, problem-solving, and project delivery on the shop floor. Rather than being...

You will have completed the Level 2 Care skills qualification in Health and Social care or an equivalent recognised qualification.

You will be creative and enthusiastic and will be able to run, and participate in, exciting and engaging activities with older people and adults with learning disabilities.

You will be driving its commercial and operational success while ensuring the site delivers a direct, positive impact on the local community.

You will manage a multidisciplinary team, oversee daily operations, and act as the face of the Centre—curating a vibrant community of businesses, supporting their growth, and fostering collaboration.

Looking for more than just a job? Ready to join a team where your voice matters and your contribution makes a difference? At WTW, we’re more than a contact centre — we’re a team of passionate professionals committed to delivering world-class service with a human touch. We don’t do cold calls or sales pitches — we focus on what really matters: helping people with workplace pensions and flexible...

Data Centre Manager - UK Power Networks, IpswichShape the Future of Critical InfrastructureAre you an experienced Data Centre professional ready to lead the operational and strategic direction of mission critical infrastructure? UK Power Networks (UKPN), serving 28% of the UK's homes and businesses, is seeking a dynamic Data Centre Manager to join our Ipswich office and drive operational...

Join to apply for the Supervisor - Necropsy role at Labcorp 2 days ago Be among the first 25 applicants Join to apply for the Supervisor - Necropsy role at Labcorp Are you looking for a varied role that allows you to stay close to science and innovation, and have direct reports? Have you supervised a team, or are you looking for your next step into management? If the answer is YES, then we want...

You will need to be experienced within the care sector and hold, or be happy to work towards, NVQ Level 3

You will also need to have a driving license.

Job Description Job Purpose To deliver cost-effective repairs and maintenance of refrigeration and catering equipment supplied or serviced by the client. The role requires a flexible and proactive approach, with the ability to work independently and collaboratively. Professionalism, courtesy, and resilience under pressure are essential, along with a strong commitment to teamwork and customer...

The ProjectAs a well-established Senior Surfacing Supervisor, you will be utilised on this job for your knowledge of all things surfacing. Overseeing the surfacing works and management of Highways and Local Authority Roads schemes.Requirements For this role it is essential that you carry the following professional qualifications as a minimum;SMSTS / SSSTS (Required)Driving Licence 3 years+ as a...

You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successfu...

A leading construction firm in Ipswich is seeking a dynamic Head of Contact Centre and Showrooms. This strategic role requires oversight of customer contact and showroom locations. Ideal candidates will have proven leadership experience in retail operations, a strong customer-centric mindset, and exceptional interpersonal skills. Responsibilities include developing operational strategies,...

You will have completed the Level 2 Care skills qualification in Health and Social care or an equivalent recognised qualification.

You will be creative and enthusiastic and will be able to run, and participate in, exciting and engaging activities with older people and adults with learning disabilities.

You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, youll broaden your experience across both sites and brands.

You will have completed the Level 2 Care skills qualification in Health and Social care or an equivalent recognised qualification.

You will be creative and enthusiastic and will be able to run, and participate in, exciting and engaging activities with older people and adults with learning disabilities.

You will have completed the Level 2 Care skills qualification in Health and Social care or an equivalent recognised qualification.

You will be creative and enthusiastic and will be able to run, and participate in, exciting and engaging activities with older people and adults with learning disabilities.