contact centre analyst jobs in Suffolk

You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Join to apply for the Head of Contact Centre and Showrooms role at SEH BAC Competitive salary and performance-based incentives Address: 1 Olympus Close, Ipswich IP1 5LJ, all other regional offices and remote options available. Position Summary We are seeking a dynamic and experienced leader to join our team as Head of Contact Centre and Showrooms. This strategic role is responsible for...

You must possess a genuine desire to help the community, be empathetic and attentive to our customer's needs.

You should have a good general standard of education, further education or qualifications would be advantageous.

You will be engaging with our customers providing exceptional service and support, resolving technical problems and exploring additional requirements.

Looking for more than just a job? Ready to join a team where your voice matters and your contribution makes a difference? At WTW, we’re more than a contact centre — we’re a team of passionate professionals committed to delivering world-class service with a human touch. We don’t do cold calls or sales pitches — we focus on what really matters: helping people with workplace pensions and flexible...

Data Centre Manager - UK Power Networks, IpswichShape the Future of Critical InfrastructureAre you an experienced Data Centre professional ready to lead the operational and strategic direction of mission critical infrastructure? UK Power Networks (UKPN), serving 28% of the UK's homes and businesses, is seeking a dynamic Data Centre Manager to join our Ipswich office and drive operational...

You will play a key part in ensuring the accuracy, quality and timely submission of our contractual and national datasets, as well as supporting colleagues to understand and use data effectively.

You will be confident in interpreting information requests, reframing them where needed, and presenting data in a clear and accessible way.

You will be based in either our Ipswich office, however, we are excited to have implemented our Smart Working initiative offering a hybrid way of working, combining both remote and office working. What you'll be doing What will your essential responsibilities include?

You will report to the Reinsurance Operations Specialist

You should be somebody who can work well alone but when needed be able to integrate well into a team.

Application Support AnalystIpswich - Hybrid£35,000 – £40,000We’re working with a professional services organisation operating in the automotive and insurance services sector who are mid-way through a wider transformation programme to improve and modernise its business-critical systems and reporting capabilities.This is an Application Support focused role, acting as the first point of contact for...

You will therefore be working within a substantial and proven organization that offers all the resources necessary to do your job to the best of your ability.

You will familiarize yourself with and analyse these processes.

You will spend approximately 20-30% of your time traveling to our locations in England, the Netherlands, and Belgium.

About Us WTW is an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. From the Titanic ship in 1912 to The Moon Buggy in 1971, WTW has a richness in insurance history dating back to 1828. Our WTW Regional Delivery Hub based in the heart of Lisbon - encompasses a strong global team of who deliver operational excellence...

LDH la doria ia a leading supplier of ambient food products to major UK Supermarkets. Established for over 65 years we are the best in the business working in close relationships with all of our customers and meeting the highest of service targets. We are looking for someone to join our Supply Chain team, the candidate should be customer focused and willing to achieve excellent results. Job...

Who are we? Fosway Group is Europe’s #1 HR Industry Analyst focused on Next Gen HR, Talent and Learning. Founded in 1996, we are known for our unique European research, our independence and our integrity. For over 20 years, we have been analysing the realities of the market and providing insights on the future of HR, Talent and Learning. Fosway analysts work extensively with our corporate...

A leading construction firm in Ipswich is seeking a dynamic Head of Contact Centre and Showrooms. This strategic role requires oversight of customer contact and showroom locations. Ideal candidates will have proven leadership experience in retail operations, a strong customer-centric mindset, and exceptional interpersonal skills. Responsibilities include developing operational strategies,...

LDH la doria ia a leading supplier of ambient food products to major UK Supermarkets.Established for over 65 years we are the best in the business working in close relationships with all of our customers and meeting the highest of service targets.We are looking for someone to join our Supply Chain team, the candidate should be customer focused and willing to achieve excellent results.Job...

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.

You should be somebody who can work well alone but when needed be able to integrate well into a team.