contact centre analyst jobs in Reading

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Contact Centre Team Manager - Job Number: 557022 - Closing at: Dec 7 2025 - 23:55 GMT Base Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This...

Company Description Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer. Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28%...

You will need to be positive and outgoing with a flair for resolving issues, as well as possessing a natural ability to hold conversations to make a connection with our customers. If you're passionate about creating memorable experiences, solving problems, and working in a fast-paced, playful environment, we’d love to have you on our team!

Job description We are looking for an experienced Dynamics 365 Solution Architect Contact Centre as a Service (Contact Center) leader to take on a senior role in our growing practice. The role involves designing and implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes. The ideal candidate will be an established...

You will be instrumental in growing and developing our team of advisers, supporting them to provide a customer-focused admissions services that meets strategic performance targets and complies with quality control systems and regulatory guidance. Key Responsibilities:

Centre Manager ??4 days Reading + 1 day Brighton (travel fully expensed to Brighton) ??Permanent | £30,000£33,000 + annual performance bonus The Centre Executive is accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer...

Senior / Principal Electrical Engineer (Data Centre) Stantec have an exciting opportunity for a Senior / Principal Electrical Engineer (Data Centre) to join our busy multidisciplinary Building Services team in London.Opportunity Mission Critical / Data Centre Sector Experience Is Essential. Stantec Buildings is on a mission to become the world's leading integrated design practice. Our...

Job Description Accountant (Business Analyst ) Contract - 9 month FTC (potential to go perm) Start - ASAP Location - remote with quarterly visits to Reading area office Why - Investment backed SaaS company in huge phase of growth - Do you have 3+ years' of Accountancy Practice experience as a Qualified Accountant? - Or, are you a Business Analyst in a SaaS or Software product team? - Do you...

REMOTE 24/7 SOC Analyst | UK-Based Frontline cyber defence. Real incidents. Real progression. Looking to build (or accelerate) your SOC career without commuting? This is a fully remote 24/7 SOC Analyst role within a modern, analyst-led Security Operations Centre supporting diverse customer environments across the UK & Europe. You’ll be hands-on with live incidents, real attackers, and...

Job description Actuarial Analyst GMP Employment Type Permanent, Full Time Grade : Senior Associate Hybrid REQ003006 This role could be based from any of the following offices with hybrid working : Reading, Leeds, Manchester, Birmingham, Guildford, Edinburgh, London, or Belfast. About XPS Group XPS Group is a prominent UK consultancy and administration firm within the pensions and...

Role: As a Customer Contact Advisor, you will be the first point of contact for all Porsche Retail Group (PRG) customers scheduling their Porsche for service, maintenance or repair, so you must have experience in: - Extensive telephone liaison - Arranging bookings / making appointments - Customer service, ideally in an automotive or contact centre setting Responsibilities: - Respond to...

You will also receive a fantastic benefits package, including: 27 days holiday per year plus bank holidays Option of a VW group vehicle at preferential leasing rates Private Medical Insurance DC Pension Scheme Life Insurance Staff preferential rates Employee Discounts Programme Employee Assistance Programme

You must have eligibility to work in the UK.

Principal Cyber Security Architect at XPS Group Location: Reading (other sites/flexible working/work from home possible) Employment Type: Permanent, Full Time Grade: Managing Consultant Applicants must have resided in UK continuously for minimum of 3 years in order to pass NPPV Level 2 vetting. About XPS Group XPS Group is a prominent and growing UK consultancy and administration firm...

Join to apply for the Identity Technical Delivery Manager role at Primark The Identity Technical Delivery Manager will deliver and coordinate a portfolio of identity and access management initiatives as laid out by the Identity Platform Manager. The primary focus will be to expand the coverage and maturity of privileged access controls, drive the implementation of an Identity Governance and...

The Opportunity: We are looking for a Quality Control Analyst to be based at our Hichrom site in Theale, Reading, providing on-going support to our laboratory teams. We are offering this role on a full time, permanent basis. In your role as a Quality Control Analyst with Avantor, you will be responsible for completing routine product quality checks, ensuring that all fin ished products are...

You will be mentoring and assisting with leading the SOC team to ensure appropriate prioritisation and remediation of OT alerts and incidents. This role requires a deep understanding of SecOps concepts, technologies and best practices across IT and OT environments, as well as the ability to collaborate effectively with cross-functional teams.

You will be based at either Kemble Court, Maple Lodge WTW or Mogden STW. Please note: the internal title for this role is Power Resilience Analyst What you should bring to the rolePrevious experience as a data analyst. Has experience of starting from scratch using common tools (e.g. Excel) as well as working with more sophisticated analysis tools and techniques when data maturity evolves.

Job SpecificationFinance Analyst (12-Month Maternity Cover) Location: Reading Office (Hybrid – 2–3 days in-person per week) Contract Type: Full-time, Fixed-Term (12 months) Role Overview We are seeking a motivated Finance Analyst to provide maternity cover for a 12-month period. The rolebines core finance analyst responsibilities with elements of project work and data analysis. The successful...

Company Description: We are seeking a proactive and technically skilled Procurement Digital Platform Analyst to lead the design, optimisation, and ongoing management of digital workflows and processes across our procurement platforms. This role will play a key part in enabling efficient, compliant, and user-friendly procurement operations by working closely with stakeholders across the business,...