2nd Line Support Engineer jobs in England

You will handle escalations from 1st line, provide technical guidance, and work closely with 3rd line engineers to resolve complex issues.

You will contribute to knowledge sharing and skills uplift across the 2nd line team. Key Skills - 2nd Line 24/7 WAN Network Support Engineer

Life on the team 2nd Line Engineer - Mobile Device Management Location: HatfieldFull time on Computacenter site Hours:37.5 per week Role Type:Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops, mobile devices, and servers across both...

The Job: Were delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk, everything from AD...

2nd / 3rd Line Support Manchester Up to £36,000 | Permanent | 35 hours per week An established education-focused organisation is seeking a 2nd / 3rd Line Support to lead infrastructure, network strategy, and IT service operations. This is a hands-on team leader role, combining 2nd / 3rd Line support and team management responsibility. Key Responsibilities * Own and develop network and...

2nd Line Engineer You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Leidos 2nd line engineers conduct repairs on all systems that Leidos manage. These systems are highly utilised with a large number of active users, Operating at varying security levels. 2nd line engineers are responsible for conducting...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

Can you get to the heart of a user's technical issues? Do you intuitively grasp the workings of SaaS based application software? Do you get a buzz from solving that ticket? We are Preservica and we are changing the way organisations safeguard their digital information. As a world-leader in digital preservation technology, our award-winning software is used by leading businesses, archives,...

There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic,...

You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong focus on pre-sales. Working with the sales department, your main priority w...

Software support person required to work in a small and friendly collaborative team, proving first and second line support to end users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this is not hardware/pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database...

Job Description Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT...

IT Support Engineer (2nd Line Support) Location: Barrow-in-Furness (Onsite - 5 days per week) Salary: £30,000 + Bens, Perks, Unlimited training budget We are looking for a motivated and customer-focused Onsite IT Support Engineer to join our End User Experience (EUE) team, supporting high-profile clients in a fast-paced technical environment. This is an excellent opportunity for someone who...

IT Support Analyst - Permanent | Full - Time | London | Information Services A leading international law firm is seeking an IT Support Analyst to join its busy London Information Services team. This role provides hands-on technical support across the office, covering hardware, software, meetings technology, and user support. Key Responsibilities Provide remote support for laptops, iPhones/iPads,...

Role: 2nd Line Engineer Location: Bournemouth (Hybrid) Salary: £32,000 - £36,000 Cutting-Edge MSP | Cloud-First Environment | Fast Progression to 3rd Line & Infrastructure Were working with one of Bournemouth s most forward-thinking MSPs , known for their technical excellence, innovation, and investment in people. Theyre now looking for a 2nd Line Engineer to join their talented team and...

You will ensure that all support calls and requests are dealt with appropriately and in accordance with defined policies and procedures.

You will also contribute to the ongoing improvement of data quality and system performance throughout the organisation. Provide assistance, advice, and fault resolution to users of IT equipment, systems and network.

You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role.

Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and...

Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our...

Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our...