2nd Line Support Engineer jobs in Edinburgh

A professional services firm in Edinburgh is seeking an experienced IT Support Technician to provide first and second line support. The role involves administering Microsoft 365, troubleshooting hardware and network issues, and supporting various IT services across multiple offices. Offering a salary of up to £31,000 and hybrid working, this position is ideal for candidates with at least 3 years...

A technology solutions company located in Edinburgh is seeking a dedicated 2nd line NOC Engineer to deliver excellent customer service and support in the Network Operations Center. This role requires managing incidents and changes while ensuring adherence to service level agreements. The ideal candidate should possess strong technical knowledge in Cisco technologies and excellent communication...

A leading tech company in Edinburgh is seeking a 2nd line NOC Engineer to deliver world-class customer service. Key responsibilities include managing incidents, changes, and service fulfilment, alongside strong technical knowledge in Cisco technologies. This role offers a salary range between £42,000 and £50,000, with a focus on building sustainable practices and inclusivity in the workplace....

I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office). This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will have the flexibility you need to do your best work with hybrid work options.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

Job Title: Principal Engineer – Technical Specialist – HVAC/Auxiliary Location: Scotstoun/Portsmouth/Filton. We offer a range of hybrid and flexible working arrangements. Please speak to your recruiter about the options for this particular role Salary: Up to £60,000 depending on skills and experience What you’ll be doing: - Support the Platform TA in requirements, acceptance, architecture and...

You will also have the reassurance of a job guarantee (£26K-£35K) upon completion.

You will also be assigned an expert tutor and a support mentor to help you throughout your training.

You will gain practical experience by using practice labs which enable you to practice and master what you have learned.

You will be responsible for managing the 1st and 2nd line technical support for various SaaS Applications across the department. You'll look for opportunities to improve process efficiency, identify new available features, make use of automations where possible and work with various teams when onboarding new applications.

You will be working alongside other Service Line Leaders in Impact Assessment, Biodiversity & Ecosystems, Site Solutions, Health Sciences and Compliance, Strategy & Transactions.

You will be responsible for a team of approximately thirty UK&I air, noise and climate professionals working throughout the UK.

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for...

You will be working within Integrated Product Teams to provide a Customer orientated focus on the design characteristics and performance.

You will learn and develop your understanding of the key elements of support processes and Customer operational needs to help develop support solutions using state-of-the-art modelling, simulation tools and test environments

Location: Edinburgh Job Type: Permanent Industry: Digital Workspace Job reference: 41341241455342_1763394137 Posted: 1 day ago Job Title: Field Engineer Location: Livingston and surrounding areas ... sites to be covered Employment Type: Full-Time Salary up to £28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic...

You will provide 1st line support, assist with application issues, and work closely with suppliers to ensure smooth operations. The company fosters a supportive environment for innovation and flexibility.

You will be self motivated IT Support Engineer, a good communicator and have a natural desire to create an fluid environment. The successful Junior IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team.

Job Description: The opportunity: At Leonardo, we have an opportunity for Production Support Engineers to join our Supportability team. The Supportability Engineering discipline has a unique position within our business as it is involved in all the stages of a programme, from initial development, production, customer support and repairs, and eventually disposal. This role would suit someone...

Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. To...

You will be responsible for project scope and technical delivery while engaging with clients. Ideal candidates will possess a Bachelor's degree in engineering and relevant project experience in overhead line engineering up to 400kV. This position offers a flexible hybrid working model and various employee benefits.

Job Description: The opportunity: At Leonardo, we have an opportunity for a Lead Supportability Engineer to join our Supportability team. The Supportability Engineering discipline has a unique position within our business as it is involved in all the stages of a programme, from initial development, production, customer support and repairs, and eventually disposal. This role would suit someone...

The Opportunity - UK Remote At Leonardo, we have an excellent opportunity for a Senior Supportability Engineer to join our team within the Customer Support and Service Solutions (CS3) line of business. The team you will be joining form part of a multi discipline engineering team responsible for the Through-Life Services (TLS), which will shape the service and product solution for Tempest, the...