2nd Line Support Engineer jobs in Surrey

Job Description Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

A leading IT service provider in Staines-upon-Thames seeks an IT Support Engineer with MSP experience. The role involves troubleshooting complex technical issues and providing support for various technologies. Candidates must have strong 2nd-line troubleshooting skills, and a proactive approach is essential. This is a fully onsite position, perfect for proactive engineers looking to advance their...

You will be a senior escalation point for complex issues and a hands‐on contributor to project work , working closely with our Service Desk Manager and Technical Director.

You should be confident across most of the following: Windows Server (on‐prem and hybrid) Active Directory / Entra ID

Senior Hosting Technician – 2nd / 3rd Line Support Location: Redhill (Hybrid) Salary: £35,000 – £45,000 (more for the right person) + 5% performance bonus Hours: 8-hour shift between 8am – 6pm Type: Full-time, Permanent About Our Client Our client, Cloud2Me, is a growing Managed Cloud Services provider that’s passionate about people, technology, and exceptional customer service. From their...

A leading IT support company in Redhill is seeking a Junior 1st line support technician. This role offers an exciting opportunity to troubleshoot and develop customer networks and applications while providing excellent customer service. The right candidate will have knowledge of Microsoft applications and previous networking experience. With a competitive salary of £18-20k, quick progression into...

Perm 37 hours a week 9am – 5:30pm Monday to Thursday. 9am – 5pm Friday Company Overview Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre...

You will provide advanced 2nd line support to end users, owning incidents through to resolution and acting as a technical escalation point for 1st line. Working within SLA and ITIL frameworks, you will deliver a professional, customer-focused service while contributing to continuous improvement and knowledge sharing.

You will be the first point of contact for customer queries—providing technical support, troubleshooting, and ensuring their systems are running smoothly.

You will act as the bridge between the client and the wider technical team, all while expanding your own skills and exposure to the world of MSPs.

Location: Chertsey, SurreyJob Type: Full timeContract Type: PermanentSalary: £21,000 - £30,000 Basic (depending on experience) + £4k Shift Allowance Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The CompanyKrome Technologies is a dynamic, people first technology...

1st Line Support Surrey £25,000 - £28,500 + Holiday + Pension + Training + ProgressionThis is an excellent opportunity for someone who is looking to build a long-term career in IT support within a market-leading company. You'll join a supportive and growing IT team where you'll receive hands-on training to develop your skills.The company is a recognised leader within the refrigeration industry...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) to join our growing Customer Service team at our new office in Farnborough. We have numerous prestigious managed service contracts that we are currently delivering on and we have an increasing order book. We are in a great place to expand our team to support the growth we are...

You will need to have an in-depth knowledge of MATLAB and Simulink, and a strong understanding of writing and compiling C code – our work spans the interface of Simulink application models and lower-level embedded software. The role will also develop and support vTAG products – our software-in-the-loop simulation environment.

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

A leading IT solutions provider in Camberley seeks a dedicated technical support specialist. The role involves managing incidents, providing advanced troubleshooting, and ensuring compliance with industry regulations. The ideal candidate will possess strong skills in diagnosing hardware and software issues, along with a good understanding of Microsoft Azure and IT Service Management tools....

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will be dealing with IT support calls, troubleshooting and escalating to other team members.

You will need to be naturally technically minded with good interpersonal skills and show business enterprise.

You will need to think quick and prioritise problem solving within all aspects of tasks.

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

You will need to have proficient communication skills and high levels of customer service. Desirable Requirements Knowledge of Microsoft applications particularly Office 365. Previous networking experience. Effective communication when escalating duties to 2nd line. Passion for all things Tech.