2nd Line Support Engineer jobs in Derbyshire

Job Description Life on the team Due to a new contract win, we are looking to build a team of a 2nd Line Support Analysts from our Technical Operations Command Centres in either Nottingham, Milton Keynes or Hatfield. The role requires an initiative-driven, proactive individual with an understanding of IT infrastructure to work in triage support across multiple customers within multiple...

You should have experience in a 1st/2nd line support role and be confident working independently and as part of a team.

We’re Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us. We’ve grown a lot since our beginning back in 2005. We’re proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across the UK, we are extremely honoured to have been recognised with a range of...

Job description Due to the expansion of our organisation our IT & Telecoms Department are recruiting an IT 2nd level Technician. The role will be primarily focused on delivering 2nd/3rd line support and operational maintenance across all technologies employed by DHU working closely with 3rd party partners to resolve incidents and problems. Working as part of a shift rota providing on site IT...

You will be a competent multi skilled engineer (with electrical bias) and ideally you will have previous experience with automated machinery e,g CNC, packaging, robotics

You will have HNC or HND qualification in either mechanical and /or electrical engineering.

You will have excellent written and verbal communication skills and you will be able to work well under your own initiative.

You will play a key part in ensuring our mission-critical IT services remain secure, reliable, and high-performing. As a key member of the ICT team, you will provide third-line support to our workforce, ensuring that systems are secure, reliable, and fit for purpose. You'll work closely with colleagues to resolve complex issues and contribute to the continuous improvement of our ICT services.

You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Multi Skilled Line Engineer SK22 Pay: £23.04 per hour Location: SK22 Hours: 4 on / 4 off rotating shift pattern (Days & Nights 06:00‐18:00 / 18:00‐06:00) Contract Type: Full-time, Permanent Reports to: Line Leader / Engineering Supervisor About The Role We're looking for a proactive Multi‐Skilled Line Engineer to join our New Mills site. You'll be part of a cross‐functional engineering team...

Job Purpose To provide remote IT support to all end users. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements. To be a proactive member of the Service Desk Team and ensure adherence to all set Service Desk processes and standards. Key Tasks and Responsibilities - To...

Support & Implementation Engineer Career Level: 09 Developing Posting Date: 4 Nov 2025 Are you a Skilled Implementation Engineer / Field Service Engineer looking for an exciting new challenge? If so, this could be your next career step! Davidson Richards is a leading Epos company dedicated to providing innovative and tailored solutions for businesses across various sectors. With a focus on...

You will work closely with the team to help galvanise the recently merged set of individual companies into a single, standardised organisation with a high-quality IT function.

You will be responsible for day-to-day operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 3 year plan

You will act as a key interface between the shop floor, management, suppliers, and customers, ensuring compliance with aerospace standards while mentoring and leading the quality team to achieve outstanding results. Key Responsibilities - Maintain and improve quality control across all stages of manufacturing in line with customer and regulatory requirements

You will also work on variable speed drives, conveyors, multi-vac machines, gearboxes, pumps, general mechanical work on pneumatic/hydraulic systems and other manufacturing machinery. There is a huge amount of training on offer so the successful candidate will be in line to broaden their skills considerably.

You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.

You will be a competent multi skilled engineer (with electrical bias) and ideally you will have previous experience with automated machinery e,g CNC, packaging, robotics

You will have HNC or HND qualification in either mechanical and /or electrical engineering.

You will have excellent written and verbal communication skills and you will be able to work well under your own initiative.

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Join Air IT as a 1st Line Service Desk Engineer! Are you ready to embark on an exhilarating journey into the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. With a bold mission, clear vision, and dynamic strategy, we empower our teams, elevate our people, and deliver unrivalled support, solutions, and services to SMEs across...

You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.

You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.