2nd Line Support Analyst jobs in Derbyshire

Job Description 2nd Line ICT Support Engineer Contract Type: Temporary until March 2027 to cover secondment Salary: Grade E - Salary £33,143 – £37,280 per annum Location: Joint Headquarters at Butterly Hall, Ripley Hours: 37 hours per week, however you may occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful...

You will provide advanced technical support to our clients, ensuring timely resolution of escalated issues and maintaining high service standards. This role is due to growth, and you need to be able to hit the ground running from the get-go! You’ll be supporting a wide range of external clients, resolving technical incidents across hardware, software, network connectivity, and applications.

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

You will be responsible for IT Technical administration.

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

Job description Due to the expansion of our organisation our IT & Telecoms Department are recruiting an IT 2nd level Technician. The role will be primarily focused on delivering 2nd/3rd line support and operational maintenance across all technologies employed by DHU working closely with 3rd party partners to resolve incidents and problems. Working as part of a shift rota providing on site IT...

2nd Line Field Engineer Location: Nottingham/ Lincoln Are you a skilled IT professional with a passion for solving technical challenges and delivering exceptional client service? We’re looking for a 2nd Line Field Engineer to join our dynamic team, providing on-site and remote support while acting as an escalation point for our Service Desk Engineers. Key Responsibilities: Deliver technical...

Job Title: D365 Functional Analyst Location: Fully Remote home working (4 trips to South Wales annually) Salary: £46,000 per annum + company bonus option The role The role focuses on the support, optimisation and continuous development of the Divisional Microsoft Dynamics 365 system. This role sits at the centre of a global organisation operating across 12 business units and supporting over...

Dynamics 365FO Business Systems Analyst – Remote UK | Up to £65k + Benefits Are you looking to step up from a support role into projects? Or are you a consultant ready to move in-house and work closer to the business? This is your chance to join a high-performing, collaborative team working on major international Dynamics 365 F&O projects across the UK and Europe. Our client, a global leader in...

Job Description Company description: ClearCourse Job description: Are you a Skilled Implementation Engineer / Field Service Engineer looking for an exciting new challenge? If so, this could be your next career step! Davidson Richards is a leading Epos company dedicated to providing innovative and tailored solutions for businesses across various sectors. With a focus on enhancing operational...

Derby Permanent to £30,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start asap in Nov/Dec 2025. Benefits include: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) +...

Are you an experienced IT Support Engineer looking for a varied role where no two days are the same? We're working with a well-established Managed Service Provider (MSP) who deliver high-quality IT support to a diverse range of SME clients across the region. You'll join a collaborative and growing team providing both remote and onsite technical support to customers, ensuring systems run smoothly...

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

Dynamics 365FO Business Systems Analyst – Remote UK | Up to £65k + Benefits Are you looking to step up from a support role into projects? Or are you a consultant ready to move in-house and work closer to the business? This is your chance to join a high-performing, collaborative team working on major international Dynamics 365 F&O projects across the UK and Europe. Our client, a global leader in...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

Job Title: D365 Functional Analyst Location: Fully Remote home working (4 trips to South Wales annually) Salary: £46,000 per annum + company bonus option The role The role focuses on the support, optimisation and continuous development of the Divisional Microsoft Dynamics 365 system. This role sits at the centre of a global organisation operating across 12 business units and supporting over...

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...