2nd Line Support Engineer jobs in Berkshire

You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels.

You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently.

2nd Line Support Engineer – EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time | Permanent Industry: IT £30-40k + Benefits Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer, where you’ll play a key role in maintaining and enhancing the...

IT Support Analyst/2nd Line Support Analyst - London (5 days onsite) - Permanent A fantastic opportunity has arisen for a IT Support Analyst/2nd Line Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities: - Provide desktop, notebook, and remote user support for firm-approved software and hardware - Respond to user issues via walk-ups, phone, email,...

You will often be the go-to person for resolving advanced technical challenges that require a high level of knowledge and expertise. In addition to providing direct support, you will also follow processes and perform administrative functions.

We are currently recruiting for a client of ours based in the London area for a permanent role (on site based in central London) £45,000 - £50,000pa (depending on experience) For more information please apply asap. Duties (not limited to): -2nd and 3rd line work -365/ Azure/ AD/ networking - Support to team (Escalations) - Project work (Design and Deployment) - Actively help to improve...

You will be supporting modern cloud technologies, managing devices through Intune, working across Microsoft 365, troubleshooting user issues, and taking ownership of more complex tickets as the technical escalation point on site.

You will be involved in various ITIL processes including problem, change, knowledge, and configuration management. This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2nd Line Support

Onsite 2nd Line IT Support Engineer Location: Central London Employment Type: Full-Time, Permanent Industry: IT Managed Services / Financial Services Salary: £35k- £45k My client is an award-winning IT Managed Service Provider based in London, delivering exceptional IT solutions and support to some of the city’s most prestigious financial institutions. With a strong reputation for technical...

3rd Line Support Engineer Location: Central London (Onsite, 5 days/week) Type: Permanent Salary: £55,000 + 10% Bonus + £6,000 Car Allowance + 10% DV Bonus About the Role We are seeking an experienced 3rd Line Support Engineer to join a high-impact team supporting secure infrastructure environments. This is a hands-on role requiring strong troubleshooting skills and deep technical knowledge...

Job Title: 1st Line Support Desk Analyst Department: Service Delivery Location: Hampton Wick Office Country: UK Level: Individual Contributor Reports To: Support Team Leader Contract Type: Permanent Contracted Hours/Days:: 37.5 hours per week About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to...

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

Job ref: LF1212692_1698656292 Location: Berkshire Sector: Job type: Salary: £25000 - £35000 per annum + Benefits package Contact: Laura Fitzgerald Email: Published: 1 day ago Start date: ASAP Role: 2nd Line Support Engineer Location: Onsite in Bracknell Salary: Up to £35,000 per annum + benefits SC clearance required to start Are you looking to progress your career in IT in a...

First Line Support Engineer - London We’re looking for a proactive and customer-focused 1st Line Support Engineer to join our IT team in London. This is a fantastic opportunity to play a key role in delivering efficient, high-quality IT support across the firm, ensuring smooth day-to-day operations and excellent service to all users. About the Role As a 1st Line Support Engineer, you’ll be...

Job Description 2nd/3rd Line Support Technician Required. My client is a well-established IT firm, who focus on providing managed IT support, Hosted services (Microsoft 365) and software development, as well as consultancy and project management. They are now looking for an experienced IT technician to join their friendly & supportive office based in Newbury, Berkshire. The successful candidate...

You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs). Senior 3rd Line IT Engineer - Key Responsibilities

3rd Line Cloud Network Engineer Basingstoke (DV Eligible) Location: Basingstoke 5 days on-site Shift Pattern : Weekly rotation (07 00 and 11 00) Clearance : DV Eligible (sole UK national) Are you a technically sharp 3rd Line Cloud Network Engineer who loves solving complex problems and keeping critical systems running smoothly? We re looking for someone just like you to join a small but mighty...

You will have had prior business/application support experience supporting external customers and preferably exposure to some of the technologies involved with the software (listed in key skills) with an emphasis on SQL server/database admin, server and client O/S, basic network troubleshooting and IIS.

Job Title: 3rd Line Support Engineer Location: London (Office-based during probation, then hybrid 2/3 split) Job Type: Permanent Salary: Up to £45,000 Start Date: ASAP Overview I’m seeking an experienced 3rd Line Support Engineer to join my client, a well-established MSP with over 30 years in the industry. In this role, you’ll handle escalations, complex technical issues, and major...

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels.

You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently.