2nd Line Support Analyst jobs in Northamptonshire

Salary: £30,000-£35,000Location : Northampton (On-Site)Employment Type : Full-Time, PermanentAre you an experienced 2nd Line Engineer looking to take the next step in your career? Do you enjoy working in a fast-paced MSP environment where no two days are the same? We're looking for a proactive, customer-focused IT professional to join our growing team in Northampton.About the RoleAs a 2nd Line...

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: - Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support.

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

At Paradise Computing, we don't just offer industry-specific technology solutions - we scope your requirements to curate the perfect tech stack to help you achieve your unique business goals. With our expertise in top-tier services including Sage 200 ERP, Microsoft Dynamics 365 Business Central, Cloud Hosting, Software Development, IT Support, and Business Training, we provide tailored solutions...

You will be responsible for resolving incidents and service requests efficiently while ensuring a high standard of customer service. This role will see you troubleshooting network-related IT issues, including cloud, infrastructure, security, and modern workplace technologies.

You will also be dealing with escalation’s, complaints and improving process and procedures within the team. Job Role Responsibilities User Support and advice: 20% - Fully understand the service Bechtle has been engaged to deliver in line with contractual arrangements - Develop and maintain rapport with end users by displaying a detailed understanding of their IT environment and business issues

You will serve as the highest level of technical escalation within the support team, making a strong technical background in both cloud and on-premises technology essential. While some knowledge of telephony/VoIP is useful, the primary focus is complex IT infrastructure and cloud environments.

You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: - Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support.

Dynamics 365FO Business Systems Analyst – Remote UK | Up to £65k + Benefits Are you looking to step up from a support role into projects? Or are you a consultant ready to move in-house and work closer to the business? This is your chance to join a high-performing, collaborative team working on major international Dynamics 365 F&O projects across the UK and Europe. Our client, a global leader in...

IT Trackside Support Engineer Join the team behind cutting-edge motorsport technology! This is a fantastic opportunity for a motivated 2nd Line Technical Support Analyst to provide high-quality infrastructure and network support in a fast-paced, high-performance environment supporting Formula 1 operations. About the Role As part of a small, dedicated IT team, you’ll deliver first-class IT...

Job Title: D365 Functional Analyst Location: Fully Remote home working (4 trips to South Wales annually) Salary: £46,000 per annum + company bonus option The role The role focuses on the support, optimisation and continuous development of the Divisional Microsoft Dynamics 365 system. This role sits at the centre of a global organisation operating across 12 business units and supporting over...

You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: - Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support.

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: - Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support.

You will be responsible for resolving incidents and service requests efficiently while ensuring a high standard of customer service. This role will see you troubleshooting network-related IT issues, including cloud, infrastructure, security, and modern workplace technologies.

You will also be dealing with escalation’s, complaints and improving process and procedures within the team. Job Role Responsibilities User Support and advice: 20% - Fully understand the service Bechtle has been engaged to deliver in line with contractual arrangements - Develop and maintain rapport with end users by displaying a detailed understanding of their IT environment and business issues

You will be responsible for resolving incidents and service requests efficiently while ensuring a high standard of customer service. This role will see you troubleshooting network-related IT issues, including cloud, infrastructure, security, and modern workplace technologies.

You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support.