Role: 2nd Line EngineerLocation: Bournemouth, PooleSalary: £33,000 £36,000Cloud-Focused MSP | Technical Project Exposure | Outstanding Development OpportunitiesWere working with a highly regarded MSP that has built a strong reputation for delivering modern cloud and infrastructure solutions to businesses across the UK. As they continue to expand their client portfolio and technical services...
You will be responding to tickets, resolving common user issues and getting involved in practical, hands-on IT work.
You will support end users with password resets, Outlook issues and general desktop support, while also assisting with auditing, deploying and configuring desktops.
Package Description: IT Support Technician (1st/2nd Line Support) 0.8 to 1.0 FTE permanent Morrison’s Academy is a vibrant independent day school with a strong sense of community, set in the beautiful town of Crieff, Perthshire. We are seeking a proactive, adaptable, and customer-focused IT Support Technician to provide first and second line support for hardware, software, and network issues...
You will provide advanced technical support to end users, handling escalated tickets from 1st Line and resolving issues across a broad Microsoft and virtualisation stack. You'll work to SLA targets, maintain accurate ticket documentation and escalate complex issues to the 3rd Line team where required.
Job Description Job title: 2nd Line Support Technician Salary: up to £36k Location: Cambridge My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in...
You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. - Receiving technical escalations from 1st Line. - Performing routine maintenance checks and updates. - Supporting the 1st Line team and knowledge sharing.
You will provide high touch remote and on site infrastructure support across small to medium sized business networks. Rather than just closing tickets mindlessly, you will take the technical lead on server installs, sharepoint deployments, and complex Azure AD work.
You must bring proven troubleshooting skills across Active Directory, Microsoft Intune, network switches, and Acronis backups.
Job Description Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. You'll play a key role in supporting the company's IT infrastructure, troubleshooting technical issues, and ensuring users...
Job Description A well-established MSP in central Edinburgh is looking for a 2nd Line IT Support Engineer to join its growing team (fully onsite). This is a great opportunity for someone who enjoys solving technical problems, working closely with users, and developing their skills across a broad range of technologies. The role is predominantly office-based, with hybrid working available after...
Job Description Our client based in Boston is looking to recruit a 2nd Line Support Analyst on a fulltime permanent basis. Working as part of an existing team which provides full IT support for the business internally. Job role of 2nd Line: - Provide 2nd line support for hardware, software, networking, and business applications. - Support desktop, laptop, mobile, printer, and peripheral...
You must have strong hands-on experience supporting both macOS and Windows environments in a 2nd/3rd line capacity - Skilled in supporting and administering Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) - Experience administering device management platforms such as Jamf Pro or Microsoft Intune
We are currently recruiting for a Second Line IT Support Technician. The role will be responsible for providing advanced technical assistance to end users, supporting the resolution of incidents and service requests escalated from the first line support team. This role requires a solid understanding of IT systems, outstanding problem-solving abilities, and the capacity to work efficiently under...
Job Description - Onsite - Edinburgh - £35K - MSP 2nd Line IT Support EngineerLocation: OnsiteSalary: Up to £35,000 per annumJob Type: Full-Time, PermanentAbout the Opportunity Morris Sinclair Recruitment is working on behalf of a well-established and growing IT services business seeking a talented and proactive 2nd Line IT Support Engineer to join their team. This is an excellent opportunity...
You will play a key role in maintaining operational stability while supporting ongoing improvements and projects across the IT estate. Key Responsibilities - Provide 1st and 2nd Line IT support to internal users via desk-side, remote, and face-to-face engagement - Log, prioritise, and resolve incidents and service requests in line with agreed SLAs
Job Description Job title: 2nd Line Support Technician Salary: up to £35k Location: Norwich My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in...
You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing.
Role: 2nd Line EngineerLocation: Bournemouth, PooleSalary: £33,000 £36,000Cloud-Focused MSP | Technical Project Exposure | Outstanding Development OpportunitiesWere working with a highly regarded MSP that has built a strong reputation for delivering modern cloud and infrastructure solutions to businesses across the UK. As they continue to expand their client portfolio and technical services...
You will spend your days managing Microsoft 365 environments, configuring Azure AD, administering Windows Servers, and maintaining virtualisation technologies like Hyper V and VMware.
You should bring strong troubleshooting skills covering Active Directory, Group Policy, networking fundamentals like DNS and DHCP, and cloud concepts.
You must have strong hands-on experience supporting both macOS and Windows environments in a 2nd/3rd line capacity - Skilled in supporting and administering Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) - Experience administering device management platforms such as Jamf Pro or Microsoft Intune
You will be the first point of contact for technical es...