You will play a hands-on role supporting a busy manufacturing, R&D, and office environment, acting as the on-site IT point of contact. Working within a small, friendly, and driven IT team, you'll provide responsive first- and second-line support, manage day-to-day IT tasks independently, and collaborate closely with colleagues across the wider business and global IT network.
IT Engineer (Infrastructure & Support) 1st/2nd Line Support Our client is a global market leader in the design, manufacture, and supply of advanced POS systems and industrial weigh labelling solutions, supporting major retailers and food processing businesses worldwide. With continued investment in innovation and technology, they are now looking to strengthen their IT capability. The Role We are...
Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working in varied tech environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You’ll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from 5 to 400 users. You’ll...
2nd Line / Level 2 IT Helpdesk Technician The level 2 helpdesk technician is responsible for providing remote helpdesk support to our client’s users across multiple platforms. They will attend customer sites when required to do so. They will troubleshoot and resolve technical issues, escalate complex problems to senior technicians, and ensure customer satisfaction. Accountabilities * Provide...
You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for someone with 2+yrs’ experience who enjoys variety, mentoring junior colleagues & providing outstanding customer service. If you're looking to join a stable & supportive company where your experience will be valued & your ideas welcomed, this could be the ideal next step in your career.
2nd/3rd Line IT Network Support Engineer | Salary: £40k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance required We have an exciting opportunity for a 2nd/3rd Line IT Network Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role...
1st- 2nd Line Support / Service Desk Analyst /IT Support– Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. As 1st- 2nd Line Support / Service Desk Analyst /IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd...
2nd Line IT Support Engineer | Ringwood (BH24) | £32k – £35k | Office-Based Join one of the UK’s fastest-growing Managed Service Providers and take your IT career to the next level! If you’re a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At entrust IT, you won’t just be resetting passwords — you’ll be supporting and...
WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to: IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Role Type: Permanent Are you the go-to problem solver...
Out of Hours 2nd Line IT Support Engineer Location: Borehamwood, WD6 1JD Salary: £35K – £45K per annum, DOE + Excellent Benefits! Contract: Full time, Permanent Hours: Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis and will include weekends. Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month...
IT Support Engineer Are you an experienced IT Support Engineer looking to take the next step in your career? Provide exceptional 2nd and 3rd line support across a range of technologies. * Strong background in IT support within MSP or similar environments. * Hands-on experience with Windows Server, Active Directory, Office 365, networking, and virtualization. * Competitive salary of £28,000 –...
We’re looking for an experienced 2nd Line Support Engineer to join our client's team on a contract basis, supporting a busy Managed Service Provider (MSP environment). This is an excellent opportunity for a contractor who enjoys variety, technical challenge, and working with multiple client environments. The Role You’ll be responsible for handling escalated support issues, working closely with...
A leading transportation organization is seeking an IT Support Specialist to deliver first and second-level support for customer incidents and requests in Manchester. Check out the role overview below If you are confident you have got the right skills and experience, apply today. The ideal candidate will have comprehensive knowledge of Windows OS, mobile technology, and exceptional...
Job Description Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT...
2nd Line IT Engineer (Full Time) – Job Specification Location: Reigate Hours: 37.5 per week Salary: Up to £32,000 Hybrid Working: 2 days remote per week About the Company Our client is a fast-growing technology services provider specialising in managed IT services, cloud solutions, and modern infrastructure support. They are looking for enthusiastic individuals who enjoy working with...
Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our...
The Job: Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. Were delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. xujxxms The role will consist mainly...
Software Support Consultant / IT Support Specialist (1st / 2nd Line) £30,000 (flexible for the right person) Bristol – Central Location Join a fast-growing Bristol-based IT & Cloud Services provider supporting a wide range of businesses with modern, cloud-first technology solutions. Due to continued growth, our client is expanding their technical team and is looking for a motivated Software...
Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our...
Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our...