2nd line it support jobs in West Midlands

You will be the first point of contact for technical issues, providing professional and efficient support across hardware, software, and user queries. The role suits someone with a proactive approach, strong communication skills, and a genuine passion for IT. Key Responsibilities

You will be hands on with all things hardware, software and systems, ensuring that IT works effectively across the business.

You must hold a valid driving licence and have access to a car as travel is required between sites. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

You must hold a valid driving licence and have access to a car as travel is required between sites. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

You will be joining a well-established team and can be based in West Midlands.

You will be working from the office managing incidents and requests over the phone from the initial request to resolution, using the ticketing system to record and document all progress through to ticket closure, ensuring that customer satisfaction and service level agreements are met.

Infrastructure Support Engineer –SaaS/SQL – Birmingham Hybrid working – This role will be mostly onsite working with the option to work from home 1-2 days per week. We’re looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a growing SaaS environment. In this role, you’ll provide hands-on support across Windows systems, databases, and hosted applications,...

You will be joining a well-established team and can be based in West Midlands.

You will be working from the office managing incidents and requests over the phone from the initial request to resolution, using the ticketing system to record and document all progress through to ticket closure, ensuring that customer satisfaction and service level agreements are met.

As Senior Infrastructure Engineer you will be responsible for the design, configuration and technical support of the Group infrastructure, monitoring and maintaining the infrastructure to ensure reliable, effective and secure communications that supports our corporate systems. Shifts either 8-4 or 10-6 - worked out amongst the team - Acting 2nd/3rd line engineer part of a team of 4 - Extensive...

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

Job Title: Graduate - First Line Support Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve as the first point of contact for IT support queries, assisting users across the organisation....

You will be providing BAU 3rd line support, picking up on calls and responding to tickets.

You will troubleshoot as an escalation point for the 1st Line team, and have the opportunity to help guide and support junior members of the team.

You will therefore have, in addition to excellent communication skills, at least 2-3 years experience at a 2nd/3rd Line level in:

Provides 2nd line IT support, manages incidents, and supports hardware, software, and telephony systems. Requires experience in IT support and strong communication skills.

Job ref: LF1212767_1698683839 Location: Birmingham Sector: Job type: Salary: £300 - £400 per day Contact: Laura Fitzgerald Email: Published: 1 day ago Duration: 6 Months Start date: ASAP Salary: Up to£400 per day inside ir35 Location: Onsite in Birmingham I am looking for a 2nd Line WAN Engineer with experience supporting, configuring and troubleshooting Juniper network...

You will support and configure Juniper SRX series routers, contribute to BAU operations, and provide technical guidance to colleagues. Key Responsibilities for 2nd Line WAN Network EngineerSupport and configure Juniper SRX routers across the WAN estate. Deliver technical 2nd line network support and handle escalations.

Product Line Engineer - Rotating Equipment Remote Are you an engineer with a strong background in magnetic drive or sealless pump technology? Do you enjoy combining technical knowledge with product ownership and commercial responsibility? We're representing a global engineering manufacturer known for its high-quality industrial systems. They're looking for a Product Line Engineer to take...

You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

You will be instrumental in executing our strategy to EXPAND our footprint by driving BIG DEALS through PLATFORMIZATION and Strategic Programs. Your Strategic ImpactAs a Major Account Manager focused on the MOD, FLCs, and National Security Organisations, you will:

You must hold a valid driving licence and have access to a car as travel is required between sites. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.