1st Line Support Analyst jobs in Cambridgeshire

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

We have an excellent opportunity for a 1st Line Service Desk Analyst to join this multi-award-winning cloud and managed services provider based in Milton Keynes. About the company Our Client serves organisations on a global scale and is renowned for designing and delivering game-changing technology solutions to some of the world’s leading businesses and have been optimising technology within...

Graduate / 1st Line Support - SQL / Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas / Web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their software experience. Key Skills: o...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

You will be responsible for the change management process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate.

You will often be the go-to person for resolving advanced technical challenges that require a high level of knowledge and expertise. In addition to providing direct support, you will also follow processes and perform administrative functions.

A leading IT services provider is seeking an experienced 3rd Line Engineer to join its technical operations team. This role is pivotal in resolving complex technical issues, mentoring junior engineers, and contributing to the continuous improvement of service delivery. Key Responsibilities - Act as the final escalation point for advanced support tickets and critical incidents. - Troubleshoot...

You will provide first line technical support to clients, requiring an aptitude for working with applications/ systems to undertake analysis, diagnosis, and resolution of client problems, which may range from very straight forward problems through to more complicated issues.

Do you have excellent customer service skills ? Are you experienced providing 1st and 2nd line IT support ? Would you like to work for a global company who operate from prestigious offices in the centre of Glasgow ? My client is looking for experienced Service Desk Analysts to join the team on both a permanent and a fixed term basis. The permanent role is to cover evening shifts between 12...

2nd Line IT Support Engineer | West Yorkshire: On-site | Open to both full and part-time Looking to for a genuinely varied IT Support role in a growing organisation that's doing things differently? Look no further! I'm supporting a start-up that's making waves - They have several contracts in the pipeline and a strong commitment to quality and compliance making this is a great time to join the...

You must have D365BC Finance Module experience.

You must be eligible to work in the UK without restriction (no sponsorship)

You will have an excellent opportunity to advance your career and you will be rewarded well in an open, friendly environment, with flexible working conditions.

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

2nd Line IT Support Engineer | West Yorkshire: On-site | Open to both full and part-time Looking to for a genuinely varied IT Support role in a growing organisation that's doing things differently? Look no further! I'm supporting a start-up that's making waves - They have several contracts in the pipeline and a strong commitment to quality and compliance making this is a great time to join the...

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

You will often be the go-to person for resolving advanced technical challenges that require a high level of knowledge and expertise. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. In addition to providing direct support, you will also follow processes and perform administrative functions.

You will often be the go-to person for resolving advanced technical challenges that require a high level of knowledge and expertise. In addition to providing direct support, you will also follow processes and perform administrative functions.

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...