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1st line analyst jobs in Cambridgeshire
We have an excellent opportunity for a 1st Line Service Desk Analyst to join this multi-award-winning cloud and managed services provider based in Milton Keynes. About the company Our Client serves organisations on a global scale and is renowned for designing and delivering game-changing technology solutions to some of the world’s leading businesses and have been optimising technology within...
Graduate / 1st Line Support - SQL / Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas / Web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their software experience. Key Skills: o...
Job Description About the Role We’re looking for proactive and customer-focused Technical Support Engineers to join our growing support team. This role would suit someone with experience in 1st Line or 2nd Line support, who enjoys problem-solving, delivering great service, and working with a variety of technologies. You’ll be the go-to person for diagnosing and resolving technical issues —...
Job Description 3rd Line IT Support Engineer - MSP EnvironmentHuntingdon, Cambridgeshire, Up to £50,000 (DOE)Full-Time | Permanent Are you an experienced 3rd Line Support Engineer looking to take the next step in your career with a forward-thinking Managed Service Provider (MSP)? Our client, a well-established MSP based in Huntingdon, Cambridgeshire, is seeking a proactive and highly skilled IT...
You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.
You will often be the go-to person for resolving advanced technical challenges that require a high level of knowledge and expertise. In addition to providing direct support, you will also follow processes and perform administrative functions.
A leading IT services provider is seeking an experienced 3rd Line Engineer to join its technical operations team. This role is pivotal in resolving complex technical issues, mentoring junior engineers, and contributing to the continuous improvement of service delivery. Key Responsibilities - Act as the final escalation point for advanced support tickets and critical incidents. - Troubleshoot...
Do you have excellent customer service skills ? Are you experienced providing 1st and 2nd line IT support ? Would you like to work for a global company who operate from prestigious offices in the centre of Glasgow ? My client is looking for experienced Service Desk Analysts to join the team on both a permanent and a fixed term basis. The permanent role is to cover evening shifts between 12...
Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...
You will provide first line technical support to clients, requiring an aptitude for working with applications/ systems to undertake analysis, diagnosis, and resolution of client problems, which may range from very straight forward problems through to more complicated issues.
This is an exciting opportunity for a motivated individual looking to develop their career in business systems and digital transformation. As a Junior Business Systems Analyst, you will support the systems team in maintaining and improving our business applications. You’ll assist in the day-to-day system support, help create and maintain support documentation, help create document business...
Dynamics 365FO Business Systems Analyst – Remote UK | Up to £65k + Benefits Are you looking to step up from a support role into projects? Or are you a consultant ready to move in-house and work closer to the business? This is your chance to join a high-performing, collaborative team working on major international Dynamics 365 F&O projects across the UK and Europe. Our client, a global leader in...
You will contribute to bids, tenders, mobilisations, and transitions while ensuring accurate reporting and promoting a culture of safety and operational excellence. Key Responsibilities - Collate, analyse, and disseminate HSEQ statistics, insights, and performance reports. - Manage HSEQ purchasing and GRN processes.
You should be confident in: - Troubleshooting posting errors, transaction discrepancies, and general ledger issues
You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution.
Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...
You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.
You will often be the go-to person for resolving advanced technical challenges that require a high level of knowledge and expertise. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. In addition to providing direct support, you will also follow processes and perform administrative functions.
You will often be the go-to person for resolving advanced technical challenges that require a high level of knowledge and expertise. In addition to providing direct support, you will also follow processes and perform administrative functions.
Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...
Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...