You will be resolving issues in a timely manner and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support.
You will be required to work 40 hours per week.
You will do an 8-hour shift, start time is 7.30am with 45 minutes lunch break.
You will also be required to work an out of hours shift on a 1 week in 3 rota basis.
Job Description 1st Line Support Analyst£26,500 + Bonus + Benefits and TrainingNr CardiffThis is a fantastic opportunity for you, a 1st Line Support Analyst with a passion for IT and a genuine love of problem solving and customer care. If you enjoy helping people get the best out of their tech and you genuinely care about providing great support (not just closing tickets), this could be a...
Job Description Job Title: Application Support Analyst - 1st Line Support Location: Shipley, West Yorkshire Salary: £24,000 - £26,000 per annum Job type: Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering...
You will provide 1st line help desk support, manage hardware and software rollouts, troubleshoot application and hardware issues, and contribute to infrastructure and modernisation projects. Key Responsibilities: - Provide 1st and 2nd line support across desktop, laptop, server, and printer systems
Job Description IT Support Analyst Location: Edinburgh (Hybrid after onboarding)Salary: £32,000 - £38,000 + BenefitsWorking Pattern: - Initial: 5 days per week on-site - After onboarding: Hybrid (3 days office / 2 days home) - Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join our Edinburgh team. This is a hands-on...
You will be required to be on client site for the first 1 - 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions.
IT Service Desk Analyst / 1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st Line Support Analyst to join our Leeds based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the...
IT Service Desk Analyst / 1st Line Support Analyst Find out if this opportunity is a good fit by reading all of the information that follows below. A fantastic opportunity has arisen for an IT Service Desk Analyst /1st Line Support Analyst to join our Leeds based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst Summary: The Service Desk Analyst will report to...
IT Service Desk Analyst / 1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st Line Support Analyst to join our Leeds based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the...
You will provide 1st line help desk support, manage hardware and software rollouts, troubleshoot application and hardware issues, and contribute to infrastructure and modernisation projects. Key Responsibilities: - Provide 1st and 2nd line support across desktop, laptop, server, and printer systems
You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role. We are looking for someone to start as soon as possible, the role is outside IR35 and will last more than 6 months.
Job Title: Application Support Analyst - 1st Line SupportLocation: Shipley, West YorkshireSalary: £24,000 - £26,000 per annumJob type: Full time - PermanentJob overview:We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a...
Desk Operational Hours:7am until 7pm on a 7.5 hour rolling shift basis as outlined belowMonday to Friday:07:00 - 15:3008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00Saturday and Sunday:07:00 - 15:3010:30 - 19:00If you are rota'd to work a Saturday or Sunday you will get a Lieu Day off the following week between Tuesday and Friday as allocated by the Team Leader. Once fully trained and...
IT Support Analyst - Hospitality Up to £34,000 per annum + benefits West London – Full Time, On Site We are representing a premier sports club with operations across two sites in West London is seeking a dedicated and enthusiastic IT Support Analyst to join its IT team full-time on site. This is an exciting opportunity to work in a dynamic environment supporting both hospitality and business...
Technology plays a critical role in every part of our business, and we rely on responsive, reliable IT support to keep things moving. As an IT Service Desk Analyst at Refresco, you’ll be central to our operations — resolving issues, supporting users, and ensuring systems stay up and running across multiple sites. IT Service Desk Analyst Refresco - Kegworth Head Office Monday – Thursday 8:30 am –...
Job Description 1st Line IT Support Engineer An excellent opportunity for a proactive and customer-focused 1st Line IT Support Engineer to join a dynamic technology team supporting clients across cloud, network, and desktop environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Service Desk Analyst, Technical Support Engineer, IT Helpdesk...
You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality.
You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance.
Desk Operational Hours: 7am until 7pm on a 7.5 hour rolling shift basis as outlined below Monday to Friday: 07:00 - 15:30 08:00 - 16:30 08:30 - 17:00 09:00 - 17:30 10:30 - 19:00 Saturday and Sunday: 07:00 - 15:30 10:30 - 19:00 If you are rota'd to work a Saturday or Sunday you will get a Lieu Day off the following week between Tuesday and Friday as allocated by the Team Leader. Once fully trained...
Job Description 1st Line Support Analyst£26,500 + Bonus + Benefits and TrainingBasingstokeThis is a fantastic opportunity for you, a 1st Line Support Analyst with a passion for IT and a genuine love of problem solving and customer care. If you enjoy helping people get the best out of their tech and you genuinely care about providing great support (not just closing tickets), this could be a...
IT Service Desk Analyst / 1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st Line Support Analyst to join our Leeds based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the...