Technical Support Team Lead jobs in Solihull

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

Technical Support Engineer – CAD/CAM Software Hybrid (3 days on-site near Solihull) £40,000 – £45,000 + benefits Are you a hands-on Technical Support Engineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers...

You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our products to a high standard. As appreciation for being a Team Leader with great execution and effective leadership, we will treat you to amazing benefits including:

Job Description Team Leader (Barista Maestro) -Dorridge Forest - 30 hours per week - permanent contact At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day. And as a Team Leader, you can too. So, why Costa? Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant...

You will lead a dedicated team working with children and young people across prevention, out-of-court disposals, statutory interventions, and custody. The team currently supports around 100 children at any one time. Key Responsibilities - Lead and manage a small, skilled team (2 Team Managers, 2 Team Leads, Restorative Justice Worker, 10 Youth Justice Officers, and 2 Support Workers).

Location:Birmingham Business Park, Birmingham, B37 7YE Hours of work:37.5 hours a week, working Mon-Fri 9:00am 5:30pm Salary:Competitive Salary + Bonus Are you passionate about innovative heating solutions and ready to make an impact in the UKs residential new build market? Daikin UK is looking for a Pre-Sales Technical Engineer to join our Residential Pre-Sales Technical Team. The...

Team Leader (Barista Maestro) -Dorridge Forest - 30 hours per week - permanent contact At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day. And as a Team Leader, you can too. So, why Costa? Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store...

Job Description About the Role Pertemps is seeking a Technical Business Analyst to join our growing technology team in Meriden. This role sits at the heart of our Recruitment CRM / ATS, a platform built on Microsoft Dynamics 365 and the Power Platform that supports recruitment operations across the business. You’ll work closely with stakeholders, developers, and testers to analyse business...

🌟 Technical Services Manager – Hybrid Department: Managed Services Reports To: Services Director We’re looking for an experienced Technical Services Manager to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This is a fantastic opportunity for someone passionate about driving service excellence, modernisation, and customer success in a...

You will ensure the smooth running of the centre on a day-to-day basis by overseeing all clinical areas, safeguarding and supervision of the nursing team, co-ordination of doctors/surgeons/anaesthetists, being the main point of call for clinical and safeguarding matters and by being a part of the supervisory team.

Job Description Quality Inspection Team Leader · Industry: Vehicle Manufacturing · Location: OEM Site in Solihull/Fulltime onsite/ Permanent · Shifts: 3 Shift Rotation -Salary: £13.50ph- £15.00ph depending on the experience Formel D is the global service provider for the industry. We develop market-leading concepts, as well as individual and scalable solutions throughout the entire value...

About the Role Pertemps is seeking a Technical Business Analyst to join our growing technology team in Meriden. This role sits at the heart of our Recruitment CRM / ATS, a platform built on Microsoft Dynamics 365 and the Power Platform that supports recruitment operations across the business. You’ll work closely with stakeholders, developers, and testers to analyse business needs and translate...

You will join a very established FinTech business with offices across the Globe , who face volatility in their market, meaning increased reliance on my client’s software.

You will provide guidance, support, and foster a collaborative and high-performance culture to ensure the successful execution of DevOps initiatives.

You will be a team player with a flexible and dynamic approach to solving problems and designing solutions.

You will be experienced with asset management and call logging systems with a knowledge on the ITIL framework, Office 365 tools such as Teams and creation of PowerBi reports would also be advantageous.

NetSuite Support Analyst with experience supporting NetSuite applications and solid business process analysis is sought by an international manufacturer & retailer with an HQ near Birmingham. Have you got what it takes to succeed The following information should be read carefully by all candidates. With extensive acquisitional growth this NetSuite Support Analyst will join a dynamic, highly...

Location: Birmingham Business Park, Birmingham, B37 7YEHours of work: 37.5 hours a week, working Mon-Fri 9:00am 5:30pmSalary: Competitive Salary + BonusAre you passionate about innovative heating solutions and ready to make an impact in the UKs residential new build market? Daikin UK is looking for a Pre-Sales Technical Engineer to join our Residential Pre-Sales Technical Team.The role:Partner...

You will be paid a competitive hourly rate and have a guaranteed long-term, full-time role, with further opportunities for permanent opportunities.

You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills.

Technical Services Manager – Hybrid Department: Managed Services Reports To: Services Director We’re looking for an experienced Technical Services Manager to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This is a fantastic opportunity for someone passionate about driving service excellence, modernisation, and customer success in a dynamic...

Location: Birmingham Business Park, Birmingham, B37 7YEHours of work: 37.5 hours a week, working Mon-Fri 9:00am 5:30pmSalary: Competitive Salary + BonusAre you passionate about innovative heating solutions and ready to make an impact in the UKs residential new build market? Daikin UK is looking for a Pre-Sales Technical Engineer to join our Residential Pre-Sales Technical Team.The role:Partner...

You will play a key role in supporting staff and maintaining service standards. Key Responsibilities - Supervise a team of 5-6 staff members, providing guidance and support. - Manage duty systems and oversee case work within the team. - Cover duty when two permanent ATMs are unavailable.