You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.
You will be responsible for expanding and scaling the function to a global market, across multiple languages, time zones and regions, while working to increase overall process maturity.
You should have an inquisitive mindset and the drive to take ownership of the team, ensuring top-quality support is delivered consistently to customers.
Job Description Your new companyA leading regional firm of Chartered Accountants, renowned for delivering exceptional client service and innovative solutions. Your new role - Attending monthly management meetings to discuss projects, work allocation, topical tax and staffing. - Managing the personal tax team, assisting them with technical queries and completing the more complex personal tax...
Job Description Robert Walters - Management Accountant - Permanent - Hybrid - Solihull - £60,000 per annum Our client, a well-established and growing business based in Solihull, is seeking a Management Accountant to play a key role in delivering high-quality financial insight across the organisation. This role offers exposure to senior stakeholders, involvement in project and commercial...
Treasury Manager (Remote/1 day per week in the office) Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. A global organisation with operations across North America, Europe, and the Middle East is seeking a highly detail-oriented and analytical Treasury Manager to support regional and global treasury operations. This role is responsible for daily...
Job Description I am working with my exclusively retained client on an exciting opportunity for a hands-on, dynamic Finance Manager to join a growing family-run SME business and shape the finance function for the future. As part of the Senior Leadership team you'll lead a small finance team, drive process improvements, and partner with the business to deliver real insights. This role requires...
We're looking for Building Services Manager to join our Construction team based in Solihull, West Midlands Location: Solihull, West Midlands We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Building Services Manager you'll be working within the Midlands Construction team, supporting them in providing building services...
Job Description Finance Operations ManagerReporting to: Finance DirectorSalary: Circa 60kSolihull AreaOverview:We are looking for a highly organised Finance Operations Manager who will be responsible for overseeing the operations of retail fund products for an investment company. This is an administrative, data-driven role ideal for someone who enjoys working with numbers, processes and detailed...
You will be provided with a clear framework whilst still having the autonomy to manage your home with the additional support and infrastructure. We work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. It is an exciting time to consider joining the Barchester family.
You will be at the centre of major capital decisions and have the chance to shape how a multi-million (or billion) asset base is governed and reported. The role offers excellent exposure, long-term career progression, and the chance to make a tangible impact in a business where assets truly are the engine of performance.
Trading Manager | East Midlands | Up to £60k Basic | Hybrid (2 days in office) | 28 Days Holiday | Pension This is a newly created, high-profile opportunity for an experienced Category Manager or Senior Category professional looking to take the next step into a broader, more strategic Trading Manager role. You'll take full ownership of the trading and category performance across your areas,...
Senior Branch Manager Location:Shirley Branch Salary:£35,000 - £44,000 per annum Contract:Permanent Hours:35 hours per week (09.00 17.00, Monday Friday / 09.30 - 12.30 Saturday) Were made for each other At the West Brom, we know solid futures dont happen overnight. So, whether our customers are looking to own their first home or have savings they can rely on, well do everything we can to...
An exciting short-term opportunity has arisen for an experienced Neighbourhood Manager to join a high-performing Neighbourhoods team covering Birmingham and Coventry. This is a pivotal leadership role where you will play a key part in stabilising services, supporting frontline teams, and helping to drive positive change across xujxxms neighbourhood services. Apply now, read the job details by...
Title - Managing Quantity Surveyor Location - Solihull We are seeking an experienced Managing Quantity Surveyor (MQS) to lead the commercial function across a portfolio of façade construction and façade remediation projects. This role is ideally suited to candidates with a main contractor background who have previously managed large-scale façade packages, including cladding, glazing, curtain...
Job Description About us Founded in 2005, TXO is the global partner for the entire technology lifecycle. We help industries optimize, manage, deploy, and resell technology. Our vision is to make technology more sustainable, reduce costs, minimize waste, and maximize impact. We help companies worldwide increase efficiency, control costs, and achieve environmental goals. By applying circular...
We are recruiting for a Neighborhood Services Manager: Key Responsibilities: - Leadership & Team Management - Tenancy & Neighbourhood Management - Management of Anti-Social Behaviour - Performance & Service Quality - Partnership & Stakeholder engagement Qualifications and experience: - A relevant housing qualification (e.g. CIH) or working towards a housing qualification - This position is a...
Sales Engineer / Area Sales Manager / Business Development Manager to join a global engineering manufacturer. The successful Sales Engineer / Area Sales Manager / Business Development Manager will work fully remote, responsible for developing new OEM and end user accounts plus managing key accounts across the North UK, selling a wide range of hydraulic components and systems including pumps,...
Are you an experienced electrician with supervisory experience? Ready to take your career into one of the most exciting and fast-growing areas of construction? This is your chance to step into the specialist world of healthcare build and installation. Every project directly supports patient care in the UK. Why This Role Stands Out From MRI suites to CT scanner installations, no two jobs are...
Title - Managing Quantity Surveyor Location - Solihull We are seeking an experienced Managing Quantity Surveyor (MQS) to lead the commercial function across a portfolio of façade construction and façade remediation projects. This role is ideally suited to candidates with a main contractor background who have previously managed large-scale façade packages, including cladding, glazing, curtain...
Assistant Manager | Solihull | Lifestyle Retail | £28,500 We are looking for an experienced Assistant Manager to join our BRAND NEW retail store in Solihull. If you thrive in a fast-paced retail environment, enjoy leading a team, and have a passion for delivering results, this is a fantastic opportunity to grow your retail career. Why Join Us? - Competitive salary £28,500 - 28 days annual...