You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.
You will be based onsite at one of their partner schools in London, delivering hands-on technical support and ensuring the smooth running of IT systems for staff and students. This is an excellent opportunity for someone who enjoys working in a fast-paced educational environment and takes pride in providing high-quality technical support.
Job Description Executive PA to Group HR Director & HR Support (12 month fixed term) Hybrid Location: Solihull An exceptional opportunity has arisen for an accomplished Personal Assistant to join a leading international firm, supporting our client’s International Group HR Director in this pivotal role. This is a 12 month fixed term contract. This position offers 60% high-level PA duties with...
Job Description Senior Organisational Development Partner Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Contract: Full-time, Permanent About Us At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help...
You will also support user training to promote adoption of our self-service analytics platform. Key Responsibilities: - Develop and maintain Power BI dashboards, reports, and data models. - Collaborate with business units to gather requirements and translate them into effective BI solutions.
Job Description - Entry level sales opportunity, Redditch - Ideal for someone seeking to kick of their career with a fast-paced, high progression role - £28,000 base salary with uncapped commission - Perfect graduate opportunity for Midlands based candidates Who's hiring? This company produce and provide high end temporary heating and cooling equipment to commercial and industrial...
You will be the sole developer within the business, so we are looking for someone that is keen to have a key role in the development, documentation and how to take the product forward. The company has a very friendly working atmosphere and are an organisation that embrace efficiency through technology so this will be a great opportunity for someone to make the new platform their own.
About the Role Pertemps is looking for a Developer to join our technology team in Meriden and play a key role in the ongoing development of our Recruitment CRM / ATS, built on Microsoft Dynamics 365 and the Power Platform. You’ll be part of a collaborative, fast-paced team delivering modern, integrated solutions that support recruitment operations across the business. This is a hands-on role...
You will receive invaluable training within the Apprenticeship Programme along with on-the-job training and support within the onsite IT department. The apprenticeship programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Join McCarthy Stone as a Care and Support Assistant – Make a Real Difference! Care Assistant – One Location, Real Impact! Wheatley Place, Shirley, West Midlands Part-time ¦ 20 hours per week £12.39 – £13.69 / hour (enhanced pay for evenings & weekends) UK-based applicants only. Sponsorship not available. Are you looking for a rewarding care role where all your clients are in one place—no travel...
You will be using CRM systems to maintain the client database in line with GDPR guidelines, liaising with customers in a professional and friendly manner, and working closely with both internal and external colleagues.
You will also be producing detailed reports to support the team.
You will be responsible for ensuring the timely processing of all loan payouts, new introducer applications, and introducer requests received into the Business Support area.
You will ensure that the departments excellent standards of customer service and commitment to providing regular communication to our business introducers are maintained at all times.
Support Worker Wanted with full UK drivers licence Empower Independence in Solihull £250 Welcome bonus - paid after 3 months of working shifts with the client Are you a kind, proactive support worker who’s passionate about making a real difference? We’re seeking a support worker to join the care team of a thoughtful, bright male client based in Solihull. He lives with Cerebral Palsy, sometimes...
You will be a team player with a flexible and dynamic approach to solving problems and designing solutions.
You will be experienced with asset management and call logging systems with a knowledge on the ITIL framework, Office 365 tools such as Teams and creation of PowerBi reports would also be advantageous.
About this opportunity Your mission is to oversee the clinical support and services workflows, to provide customers the best clinical education and help them to become experts on Invisalign technique and increase their clinical confidence. In this role, you will… Oversee a team of Clinical Specialists whose role is to drive growth and build clinical confidence of customers through education on...
Your newpany From the very beginning, this organisation had a unique vision to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach their highest potential.Together, they’re building a culture that values personal and...
You will also support user training to promote adoption of our self-service analytics platform. Key Responsibilities: - Develop and maintain Power BI dashboards, reports, and data models. - Collaborate with business units to gather requirements and translate them into effective BI solutions.
You will have previous working experience of within an IT team along with experience of troubleshooting hardware and software and a solid understanding of networking concepts.
You will have worked in a role where you have delivered technical support from non-technical IT end users through to knowledgeable IT end users.
About the Role Pertemps is looking for a Developer to join our technology team in Meriden and play a key role in the ongoing development of our Recruitment CRM / ATS , built on Microsoft Dynamics 365 and the Power Platform . You’ll be part of a collaborative, fast-paced team delivering modern, integrated solutions that support recruitment operations across the business. This is a hands-on role...
Support Worker Wanted with full UK drivers licence Empower Independence in Solihull £250 Welcome bonus - paid after 3 months of working shifts with the client Are you a kind, proactive support worker who's passionate about making a real difference? We're seeking a support worker to join the care team of a thoughtful, bright male client based in Solihull. He lives with Cerebral Palsy, sometimes...