software support analyst jobs in Greater Manchester

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. Role Title: Software Configuration Analyst Location: Manchester Duration: 31/12/2025 (there will be an extension) Work setup: 4-5 days onsite/week Rate: £358/day on inside Role Description: Hands-on experience with CI/CD deployment tools (preferably OctopusDeploy). Proficiency in...

Job Description About the role Our IT colleagues are vital to the smooth running and maintenance of the systems that enable The Guinness Partnership to successfully deliver services to our customers and to empower our colleagues to work smarter and more effectively.?We have a new opportunity for a 2nd Line Support Analyst to join our IT team. This is a full time, 35 hours per week, permanent...

You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies.

You will support and maintain a range of internal and customer-facing applications.

You will work closely with developers to deploy fixes and updates, document solutions and identify ways to improve tools, processes and automation.

You should be methodical, customer-focused and proactive, comfortable working across a range of technologies and collaborating with others to achieve results.

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

Quality & Support Analyst Is considered a tenured agent that supports and coaches team members while enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operations Responsibilities to include but not be limited the following - Partner with Client internal teams to ensure that decisions made...

You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below).

You will also be assigned an expert tutor and a support mentor to help you throughout your training.

You must be north-west based or have strong plans to move to the north-west. This is a retained role with our agency and all suitable candidates will be met on TEAMS by our agency.

You will support and maintain a range of internal and customer-facing applications.

You will work closely with developers to deploy fixes and updates, document solutions and identify ways to improve tools, processes and automation.

You should be methodical, customer-focused and proactive, comfortable working across a range of technologies and collaborating with others to achieve results.

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below).

You will also be assigned an expert tutor and a support mentor to help you throughout your training.

Quality & Support Analyst Is considered a tenured agent that supports and coaches team members while enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operations Responsibilities to include but not be limited the following - Partner with Client internal teams to ensure that decisions made...

You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below).

You will also be assigned an expert tutor and a support mentor to help you throughout your training.

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below).

You will also be assigned an expert tutor and a support mentor to help you throughout your training.

You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below).

You will also be assigned an expert tutor and a support mentor to help you throughout your training.

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...