software support analyst jobs in West Midlands

You will be part of a collaborative support team and report directly to the Support Team Leader. This role is based in our Birmingham office with hybrid working arrangements. Accurately log customer requests via telephone, portal, and email using WinMan, ensuring every interaction is handled with care and responsiveness.

Job Description NetSuite Support Analyst with experience supporting NetSuite applications and solid business process analysis is sought by an international manufacturer & retailer with an HQ near Birmingham. With extensive acquisitional growth this NetSuite Support Analyst will join a dynamic, highly skilled team focussing on supporting internal stakeholders with their technical queries or...

We are recruiting on behalf of our client for a talented SAP HR & Payroll Support Analyst to join their established digital & technology team. This is an excellent opportunity to play a key role in supporting and enhancing the organisation's SAP HR and Payroll systems, ensuring smooth and accurate payroll operations across the business. Is your CV ready If so, and you are confident this is the...

Job Description This is a newly created position for a Dynamics 365 Analyst with solid integration & configuration experience to join a global leading firm based in Walsall. This role is paying £45,000 and offers hybrid working (3 days in the office, 2 days from home). To be considered for this position you will have a good understanding and experience of Dynamics 365 & ERP platforms. This will...

NetSuite Support Analyst with experience supporting NetSuite applications and solid business process analysis is sought by an international manufacturer & retailer with an HQ near Birmingham. Have you got what it takes to succeed The following information should be read carefully by all candidates. With extensive acquisitional growth this NetSuite Support Analyst will join a dynamic, highly...

Project Support Analyst | Birmingham or York | Hybrid – 2 days per week onsite | £30,000 + bonus We’re looking for a Project Support / Project Administrator to join a major PLC and provide day-to-day coordination and administrative support to the wider Project and Delivery Teams. This is an exciting opportunity for someone who enjoys structure and organisation, and takes pride in keeping...

Job Description IT Support Engineer - Birmingham (Onsite 5 days per week) Are you a driven and energetic IT professional ready to take on your next challenge?We're looking for a 2nd Line IT Support Engineer to join a busy, fast-paced team supporting a key NHS environment in Birmingham. What you'll be doing - Providing 2nd line technical support across desktop, infrastructure and application...

You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies.

NetSuite Support Analyst with experience supporting NetSuite applications and solid business process analysis is sought by an international manufacturer & retailer with an HQ near Birmingham. Have you got what it takes to succeed The following information should be read carefully by all candidates. With extensive acquisitional growth this NetSuite Support Analyst will join a dynamic, highly...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

Troubleshoot software and system issues, support installations, and create documentation for technical teams.

You will support and maintain a range of internal and customer-facing applications.

You will work closely with developers to deploy fixes and updates, document solutions and identify ways to improve tools, processes and automation.

You should be methodical, customer-focused and proactive, comfortable working across a range of technologies and collaborating with others to achieve results.

You will collaborate closely with business stakeholders, IT teams, and external vendors to resolve issues, optimize system performance, and contribute to key HR and Payroll projects. Key skills and responsibilities, • SAP Support experience • Required experience in SAP HR Payroll, with practical skills in troubleshooting and configuration.

You will collaborate closely with business stakeholders, IT teams, and external vendors to resolve issues, optimize system performance, and contribute to key HR and Payroll projects. Key skills and responsibilities, • SAP Support experience • Required experience in SAP HR Payroll, with practical skills in troubleshooting and configuration.

You will support and maintain a range of internal and customer-facing applications.

You will work closely with developers to deploy fixes and updates, document solutions and identify ways to improve tools, processes and automation.

You should be methodical, customer-focused and proactive, comfortable working across a range of technologies and collaborating with others to achieve results.

You will be part of a collaborative support team and report directly to the Support Team Leader.

You will work closely with other departments to ensure timely and effective resolution of customer issues. This role is based in our Birmingham office with hybrid working arrangements.

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will support and maintain a range of internal and customer-facing applications.

You will work closely with developers to deploy fixes and updates, document solutions and identify ways to improve tools, processes and automation.

You should be methodical, customer-focused and proactive, comfortable working across a range of technologies and collaborating with others to achieve results.

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...