Senior Associate, Executive Support At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving...
The Company Join our industry-leading team in the fast-moving supply chain technology space, with clients across the globe! Thomax is a rapidly growing developer of SaaS cloud-based supply chain software, with our technology powering millions of parcel movements each year across a wide range of sectors and businesses. Originally founded in Australia, Thomax now has subsidiaries in United...
Role: Service Desk Analyst (SC Clearance Required) Job Type: Permanent Join us as a Service Desk Analyst - this is a great opportunity to grow your experience in a fast-growing global IT company. TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and...
Service Desk Analyst (Romanian speaking) Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality. Key Responsibilities of a Service Desk Analyst Responsible for working in adherence to all policies and procedures in order to deliver compliant customer...
You will be working on a rotating shift pattern between the hours of 7am - 8pm. Its hybrid working, 2 days in the office and 3 from home.
Our Manchester office currently has an opportunity for a professional and experienced individual to fill the role of Service Desk Analyst, who will report to the Service Desk Team Lead, carrying out day-to-day duties as a Service Desk Analyst. Deliver an excellent level of service to customers and employees by telephone and email communication. Complete 1st line support for Unified...
Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) to join our growing Customer Service team at our new office in Farnborough. We have numerous prestigious managed service contracts that we are currently delivering on and we have an increasing order book. Apply promptly! A high volume of applicants is expected for the role as...
JobDescription ServiceDesk Analyst - French Speaking UK andIreland Sysco are recruitingfor a Service Desk Analyst to join the Service Desk team on afull-time, permanent basis. Reporting tothe Team Lead, Service Desk, this role acts as the first point ofcontact for internal Sysco users, offering level 1 support viaphone, portal, chat, and handling non-critical escalations. You’lllog,...
The Job: Were delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk, everything from AD...
You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support tasks as required.
Project Manager – Service Desk Outsourcing £600/day | Outside IR35 | Initial 6 months | Mainly remote (ad hoc travel to London) We are seeking an experienced Project Manager to lead a high-profile global outsourcing programme, taking the organisation from RFI/RFP through to implementation. This role requires a delivery-focused PM with strong governance, stakeholder management, and experience...
You will play a vital role in coordinating maintenance activities, managing client requests, and ensuring high service standards are consistently met. The role is office-based, working as part of a busy team of two coordinators and three contract managers. Key Responsibilities
You will have an HNC/SVQ3 or equivalent in an IT related subject or significant experience in similar role.
You will work as part of a team to provide support, fault diagnosis and repair of IT systems, applications and devices.
You will have good written and oral communication skills, proven fault diagnosis and rectification abilities/techniques, with good organisational skills.
You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. Key Responsibilities
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core...
You will be supporting several key long-term partners. by be working on a busy and active service desk, answering phone calls, webchats, and other forms of digital contacts, keeping to agreed SLA's and KPI's. Your transferable skills and experience: Excellent Customer Service Skills.
JobDescription ServiceDesk Analyst - French Speaking UK andIreland Sysco are recruitingfor a Service Desk Analyst to join the Service Desk team on afull-time, permanent basis. Reporting tothe Team Lead, Service Desk, this role acts as the first point ofcontact for internal Sysco users, offering level 1 support viaphone, portal, chat, and handling non-critical escalations. You’lllog,...
Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) to join our growing Customer Service team at our new office in Farnborough. We have numerous prestigious managed service contracts that we are currently delivering on and we have an increasing order book. Apply promptly! A high volume of applicants is expected for the role as...
JobDescription ServiceDesk Analyst - French Speaking UK andIreland Sysco are recruitingfor a Service Desk Analyst to join the Service Desk team on afull-time, permanent basis. Reporting tothe Team Lead, Service Desk, this role acts as the first point ofcontact for internal Sysco users, offering level 1 support viaphone, portal, chat, and handling non-critical escalations. You’lllog,...
You will oversee daily operations,performance adherence, training, metric reporting, and serve as aliaison for special projects and escalations. This position iscritical to delivering excellent customer support and continualservice improvement.