service desk administrator jobs in United Kingdom

IT Support Technician (Level 1 Onsite Support Agent) Location: Warwick (with travel to London and other UK offices as required) Salary: £30,000 – £35,000 per annum (depending on experience) Benefits: Company car, free breakfast and lunch daily Universal Business Team (UBT) is a global consulting organisation that partners with over 3,000 family businesses across 19 countries. We provide...

IT Support Engineer (2nd Line) Southwark, London (on-site) Up to £40,000 per annum About the role You’ll be the go-to technical support for our organisation, responsible for second-line IT support and operations. This position covers user onboarding, ongoing support, and maintaining our server and infrastructure environment. You’ll work closely with the CTO (or IT Lead) and help ensure our...

You will be working as part of the Service Desk team to make sure we deliver excellent customer service while meeting our agreed SLA’s. What you’ll be doing - Acting as first point of contact for all IT Support issues and queries - Responsible for the ongoing provision of IT Hardware and Infrastructure to support both internal and external stakeholders

You will be the first point of contact for all IT support-related interactions, providing colleagues with the necessary tools and support to excel in their roles. Day-to-day of the role: - Deliver services that support business objectives and outcomes, providing technical support, training, and advice via phone, E-Mail, and direct collaboration with the wider IT team.

Job Description Contract role – 2nd Line IT Support/ Service Desk Support Technician – Newcastle/Onsite - 12 months - Role: 2nd Line IT Support / Service Desk Support Technician - Location: Newcastle Upon Type/Onsite) (This role requires 5 days onsite per week, so local candidates will be given first preference.) - Sector/Industry: Healthcare - Provide customer support and perform service desk...

Job Description SERVICE DESK TEAM LEADER - (HYBRID - SHEFFIELD) KEY POINTS - Leading first-line engineers within a growing Managed Service Provider (MSP) - Hybrid working from Sheffield HQ (2-3 days in office) - Hands-on leadership role with progression opportunities - Competitive salary (Up to £32,500) and ongoing training & development ABOUT THE CLIENT We're supporting an established...

Job Description This role will play a pivotal role in maintaining and optimising IT systems. This position requires expertise in providing technical support and ensuring seamless IT operations. Client Details This opportunity is with well known sports body. Description Responsibilities include but are not limited to: Advanced Troubleshooting: Handle and resolve more complex technical issues...

You will play a vital role in coordinating maintenance activities, managing client requests, and ensuring high service standards are consistently met. The role is office-based, working as part of a busy team of two coordinators and three contract managers. Key Responsibilities

SERVICE DESK TEAM LEADER - (HYBRID – SHEFFIELD) KEY POINTS • Leading first-line engineers within a growing Managed Service Provider (MSP) • Hybrid working from Sheffield HQ (2–3 days in office) • Hands-on leadership role with progression opportunities • Competitive salary (Up to £32,500) and ongoing training & development ABOUT THE CLIENT We’re supporting an established technology business...

Job Description IT Service Desk Analyst required by our market leading, award winning, professional services client based in Bristol. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations/IT Service Desk team. About the Role This is a hands-on role providing first and...

Job Description We’re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll be the first point of contact for IT support across the business, ensuring the smooth operation of systems and services for all staff. You’ll provide comprehensive 1st and 2nd line support, including hardware and software installations, system...

You will be responsible for providing 2nd line technical support to staff and students, managing tickets within SLAs, and assisting with the maintenance, configuration, and improvement of IT infrastructure across multiple educational sites. Key Responsibilities - Provide 2nd line technical support for hardware, software, and network issues.

You will have the opportunity to revamp an existing service desk, implement your own knowledge and influence the team's success. My client is paying a starting salary of between £45,000 - £50,000 + Hybrid working. To apply, press the "apply now" button or send your CV to matthew.

You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically, you will demonstrate a commercial knowledge of as many of the following as possible: - Active Directory, Windows Server 2012+ - Windows 10+, Microsoft Office

You will be responsible for supporting a wide range of IT systems including Windows operating environments (Windows 10 & 11), Office 365 applications, mobile devices (Android/Apple), VPNs, multi-factor authentication tools, Exchange email services and more.

You will also contribute ideas for continuous improvement within the department while adhering strictly to data protection requirements.

1st Line IT Engineer – Managed IT Services Manchester (Hybrid) £24/27k DOE + Benefits Are you passionate about technology and love helping people solve IT problems? This is a great opportunity to join a growing Managed Service Provider (MSP) that delivers modern IT and cloud solutions to a wide range of UK businesses. You’ll be part of a supportive service desk team that prides itself on...

You should have at least 3 years working in a commercial IT Support environment - preferably within a Managed Service Provider.

You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.

SERVICE DESK TEAM LEADER - (HYBRID – SHEFFIELD) KEY POINTS • Leading first-line engineers within a growing Managed Service Provider (MSP) • Hybrid working from Sheffield HQ (2–3 days in office) • Hands-on leadership role with progression opportunities • Competitive salary (Up to £32,500) and ongoing training & development ABOUT THE CLIENT We’re supporting an established technology business...

You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: - Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support.

Job Description IT Service Desk Analyst - Location: Leeds, - Job Type: Contract - Duration: 3 months - Start: ASAP - Rate: £130 - £160 INSIDE Required Skills & Qualifications: - Experience troubleshooting issues with Windows 11 and Microsoft Office 365. - Familiarity with diagnosing internet connection and Wi-Fi issues. - Day-to-day administration skills in Active Directory and MS Exchange...