You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement.
You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies.
You will emphasise the importance of clinical governance and investing time in training your colleagues
You will manage the Department and manage individual staff competence, as well as a high performing Pharmacy Team making sure you develop, implement and share best practice
You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met.
You will oversee a successful cleaning operation during your shift, ensuring strict adherence to our CAFF standards.
You will ensure that practice leadership is developed, recognised and reflected in all we do as you work on shift as part of the working rota enabling you to act as a role model of best practice.
You will support people to design their support plans, assist with rota management, help maintain records, address concerns, conduct audits, and deputise for the Support Manager when needed.
You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement.
You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies.
You will work closely with the wider Guest Services and Accommodation teams to resolve issues quickly, manage challenges proactively and continually improve the guest and owner experience.
You will also be accountable for key performance measures, including Guest NPS for the Caravan Village and caravan owner satisfaction scores.
You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions.
You should have previous experience in leading within a busy restaurant, bar or retail environment where a balance of speed and quality is important.
You will work closely with the wider Guest Services and Accommodation teams to resolve issues quickly, manage challenges proactively and continually improve the guest and owner experience.
You will also be accountable for key performance measures, including Guest NPS for the Caravan Village and caravan owner satisfaction scores.
You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions.
You should have previous experience in leading within a busy retail environment where a balance of speed and quality is important.
You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics. This role covers a 5-day working week over 7 days, so flexibility is very important.
You will also ensure that your team receives the necessary training and support.
You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met.
You will oversee a successful cleaning operation during your shift, ensuring strict adherence to our CAFF standards.
You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met.
You will oversee a successful cleaning operation during your shift, ensuring strict adherence to our CAFF standards.
You will manage project works with both team and subcontractors.
You will plan and operate the rota system including on call systems, and be available for call outs if required.
You should have a good knowledge in all aspects of fault finding and installation works.
You will also oversee all team activities within the department including recruitment, performance, and team development.
We’re on the lookout for a dynamic Shift Manager to join our Bars & Shops team across the resort. Reporting directly to the Venue Manager, you’ll play a key role in delivering our daily operational plans—ensuring the right people are in the right place at the right time to meet fluctuating guest demand. Your focus will be on maintaining high standards, driving team performance, and creating...
You will also lead your team to ensure our bars and shops are always running at the best standards possible, and that our guests are happy with the experience – driving our NPS.
You will proactively use guest feedback and data trends to enhance the guest experience, and ensure compliance with all relevant legislation, health and safety policies, and safe & secure training within your area.
You will manage project works with both team and subcontractors.
You will plan and operate the rota system including on call systems, and be available for call outs if required.
You should have a good knowledge in all aspects of fault finding and installation works.
You will also oversee all team activities within the department including recruitment, performance, and team development.
You will also lead your team to ensure our bars and shops are always running at the best standards possible, and that our guests are happy with the experience – driving our NPS.
You will proactively use guest feedback and data trends to enhance the guest experience, and ensure compliance with all relevant legislation, health and safety policies, and safe & secure training within your area.
You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met.
You will oversee a successful cleaning operation during your shift, ensuring strict adherence to our CAFF standards.
You will work closely with the wider Guest Services and Accommodation teams to resolve issues quickly, manage challenges proactively and continually improve the guest and owner experience.
You will also be accountable for key performance measures, including Guest NPS for the Caravan Village and caravan owner satisfaction scores.
You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics. This role covers a 5-day working week over 7 days, so flexibility is very important.
You will also ensure that your team receives the necessary training and support.