Key ResponsibilitiesSLA, KPI & Performance ReportingDevelop and maintain dashboards, scorecards and reports covering SLAs, KPIs, OLAs and operational metrics across multiple Workplace Technology domains.Monitor service performance trends to identify risks, bottlenecks and improvement opportunities.Produce monthly and quarterly performance packs for leadership, including narrative insights and...
Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...
Job Description IT Asset Manager Reading Paying up to £108p/h (InsideIR35) Please note - due to the nature of the work, you will need to hold or be eligible to obtain a high level of UK Security clearance - please only apply if suitable Overview The IT Asset Manager is responsible for managing and overseeing the lifecycle of all IT assets, encompassing hardware, software, and configuration...
Job Title: Solution Architect - ITSM implementation experience on HelixLocation: Reading, UKHybrid: 3 Days Work from Office.Type of hiring: Permanent/Fixed TermWe are seeking an experienced Communications Architect with strong expertise in Telecom Assurance and ITSM platforms such as Helix and Remedy. The ideal candidate will have a proven track record of designing and defining ITSM...
Application Packaging & Deployment Engineer Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. Location: Remote UK - will need to travel occasionally for customer meetings Clearance Requirement: UK Security Clearance (SC) – Mandatory Role Purpose The Application Packaging & Deployment Engineers will be...
Job SummaryService Now Technical Architect to lead the design, development, and implementation of Service Now solutions across the enterprise. The candidate will have deep expertise in the Service Now platform, strong technical architecture skills, and the ability to translate business requirements into scalable, maintainable, and efficient solutions.Referrals increase your chances of...
You must have a proven background in IT Sales and IT managed services or Cyber security sales.
You will be responsible for your own sales targets - Monitor CRM activity and ensure accurate pipeline management - Run team huddles and team meetings to drive focus and energy Performance Management
We are seeking an experienced Communications Architect with strong expertise in Telecom Assurance and ITSM platforms such as Helix and Remedy. The ideal candidate will have a proven track record of designing and defining ITSM transformation architectures and possess deep knowledge of Telecom OSS architecture and design. This role requires a strategic thinker who can create scalable, future-ready...
IT Asset ManagerReadingPaying up to £108p/h (InsideIR35)Please note - due to the nature of the work, you will need to hold or be eligible to obtain a high level of UK Security clearance - please only apply if suitableOverviewThe IT Asset Manager is responsible for managing and overseeing the lifecycle of all IT assets, encompassing hardware, software, and configuration management. This includes...
Job description Senior Cyber Security Engineer Consultant Reading Hybrid Full Time Permanent Ref: 002982 XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest...
You will become part of a squad with people from different areas within the business who will help you grow at BJSSWe have a busy social calendar that you can choose to join– quarterly town halls/squad nights out/weekends away with families included/office get togethersGymFlex gym membership programme
Service Wonders Scrum Master The ServiceNow Scrum Master is responsible for facilitating Agile processes for ServiceNow development teams, ensuring adherence to Scrum principles, and driving continuous improvement. This role acts as a servant leader, enabling the team to deliver high‐quality ServiceNow solutions aligned with business objectives. Key Responsibilities Facilitate Scrum Ceremonies:...
Job Description: We are looking for customer-focused and enthusiastic candidate for the Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding of software application packaging, possess good written and verbal communication skills and be willing to...
Job Title: Pre-Sales Solution Engineer – Enterprise Networking Location: Reading, United Kingdom Role Summary: The US-based Pre-Sales Solution Engineer is a highly experienced, customer-facing technical leader within the Enterprise Networking (EN) practice at Black Box. This role is responsible for owning the pre-sales technical strategy for high-value and complex opportunities across Core...
You will act as a technical authority across multiple customer environments, ensuring platforms are resilient, secure, and performing optimally. Working closely with internal delivery teams, project engineers, account managers, and customer stakeholders, you will support the full lifecycle of managed services from onboarding through to Business-as-Usual operations.
Company Description Accountable for managing the delivery of Operational Service Readiness in support of technologies within the Core Network domain. Provides advice and support on operational requirements, assessments, and compliance of operational services for capabilities that are procured from partners, includingDevelopment of local plans and integration into higher level / business...
You will need to maintain your core knowledge of Finance and Engagement Management (FEM) platforms, wider technology trends and the KPMG technology ecosystem; build FEM roadmaps and solutions; and govern relevant technology choices within the Firm. In addition to the FEM domain, you will be expected to cover other business and/or technology domains as and when required.
You will therefore assist in the delivery of this vision and play your part in helping take Thames Water toward the next level of data maturity. What you’ll be doing as a Data Engineer - Manage the investigation of corporate data requirements, documenting them according to the required standards, utilising the prescribed methods and tools.
Company Description: Because we strive to put people first. Culture, our way. Technology at Primark What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Job...
Reading (Hybrid 50/50) Until 18/09/2026£580 (PAYE via Umbrella only)Additional vetting required - onboarding may take longer.About the RoleWe're looking for a sharp, data‑driven IT Service Management Analyst to own service reporting, drive performance insights, and support continuous improvement across ITSM functions. You'll provide clear, actionable intelligence that helps teams improve incident...