IT Systems Support jobs in West Midlands

You will be managing a team of Developers, Test Analysts and System Trainers as part of this role. In order to apply, you must have the following skills and experience: - Educated to first degree level or holds a relevant professional qualification or equivalent experience. - Extensive experience in the use and development of corporate student systems, e.g.: SITS.

You must of delivering high-quality training solutions tailored to the needs of end users.

You will develop and implement structured learning plans for each system, applying instructional design principles and learning theories to create engaging, accessible, and effective training experiences.

You will be the first point of contact for technical issues, providing professional and efficient support across hardware, software, and user queries. The role suits someone with a proactive approach, strong communication skills, and a genuine passion for IT. Key Responsibilities

We re recruiting for an IT Support role based in Cradley Heath , working closely with the IT Director in a hands-on and varied position. This is a great opportunity for someone looking to develop into a more technical role perfect if you enjoy problem-solving, working with data, and improving processes. Key Responsibilities - Support the IT Director with day-to-day system and data management...

You will be hands on with all things hardware, software and systems, ensuring that IT works effectively across the business.

OverviewExcellent basic salary and benefits package available for this role, reflecting its importance to the organisation recruiting. Responsibilities We are looking for a hands-on Cyber Security specialist to continuously monitor networks & systems for security breaches or intrusions. Identify threats via penetration testing and threat modelling, working with DevOps, IT and compliance teams...

Senior IT Support Technician Since 2007, this tech-led business has been transforming how food manufacturers and retailers manage their product lifecycles — helping them design, price and deliver better food products, faster. As they continue to scale, they’re looking for a senior IT support professional to keep their growing infrastructure running smoothly and securely. Role...

Managed IT Services Support Consultant Pinnacle, the UK's leading business management software & IT solutions provider, is seeking to recruit an IT Support Consultant to join its growing Managed IT Services Team. This position offers flexible home-based working, with access to any of Pinnacles UK offices. Customer site visits may be required. The Role We're looking for highly motivated,...

You will troubleshoot as an escalation point for the 1st Line team, and have the opportunity to help guide and support junior members of the team.

You will therefore have, in addition to excellent communication skills, at least 2-3 years experience at a 2nd/3rd Line level in:

Subject: Job Opportunity: Support Analyst Quick summary of a new Support Analyst role: - Main Duty: Handle and analyze all incoming tickets (RFX, Incidents, Defects). Key Tasks: - Provide workarounds for users. - Prepare detailed info for L3 teams. - Analyze logs and small enhancements. - Support UAT testing. - Monitor ticket flow. - Must-Have Knowledge: Stock Exchange (Stex) & Payments. If...

Provides IT support, assists with upgrades, and offers training, ensuring efficient operations within a manufacturing setting.

Provides 2nd line IT support, manages incidents, and supports hardware, software, and telephony systems. Requires experience in IT support and strong communication skills.

You will be managing a team of Developers, Test Analysts and System Trainers as part of this role. In order to apply, you must have the following skills and experience: - Educated to first degree level or holds a relevant professional qualification or equivalent experience. - Extensive experience in the use and development of corporate student systems, e.g.: SITS.

Subject: Job Opportunity: Support Analyst Quick summary of a new Support Analyst role: - Main Duty: Handle and analyze all incoming tickets (RFX, Incidents, Defects). Key Tasks: - Provide workarounds for users. - Prepare detailed info for L3 teams. - Analyze logs and small enhancements. - Support UAT testing. - Monitor ticket flow. - Must-Have Knowledge: Stock Exchange (Stex) & Payments. If...

You must of delivering high-quality training solutions tailored to the needs of end users.

You will develop and implement structured learning plans for each system, applying instructional design principles and learning theories to create engaging, accessible, and effective training experiences.

Senior IT Support Technician Since 2007, this tech-led business has been transforming how food manufacturers and retailers manage their product lifecycles — helping them design, price and deliver better food products, faster. As they continue to scale, they’re looking for a senior IT support professional to keep their growing infrastructure running smoothly and securely. Role...

Subject: Job Opportunity: Support Analyst Quick summary of a new Support Analyst role: - Main Duty: Handle and analyze all incoming tickets (RFX, Incidents, Defects). Key Tasks: - Provide workarounds for users. - Prepare detailed info for L3 teams. - Analyze logs and small enhancements. - Support UAT testing. - Monitor ticket flow. - Must-Have Knowledge: Stock Exchange (Stex) & Payments. If...

Senior IT Support Technician Since 2007, this tech-led business has been transforming how food manufacturers and retailers manage their product lifecycles — helping them design, price and deliver better food products, faster. As they continue to scale, they’re looking for a senior IT support professional to keep their growing infrastructure running smoothly and securely. Role...

You will be managing a team of Developers, Test Analysts and System Trainers as part of this role. In order to apply, you must have the following skills and experience:- Educated to first degree level or holds a relevant professional qualification or equivalent experience. - Extensive experience in the use and development of corporate student systems, e.g.: SITS.

You will be managing a team of Developers, Test Analysts and System Trainers as part of this role. In order to apply, you must have the following skills and experience:- Educated to first degree level or holds a relevant professional qualification or equivalent experience. - Extensive experience in the use and development of corporate student systems, e.g.: SITS.