You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client’s customers.
You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.
You will:Diagnose and resolve 2nd line issues via remote supportWork with clients to fully understand and recreate problemsEscalate complex issues to 3rd line colleagues when neededMonitor open tickets and drive them through to resolutionSupport a wide variety of clients, infrastructures, and technologiesOccasionally visit customer sites (no daily travel!
You will work with various stakeholders, internal teams and external suppliers to ensure all projects are managed from business case through to project closure.
You will influence through being a key member of relevant business steering groups, ensuring IT are a business enabler and aligned with key stakeholder’s initiatives.
You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.
You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.
Job Description CMA is partnering with a unique Ringwood based organisation to recruit a Finance Manager for a part-time, on-site position.This is a key leadership role within the business, responsible for overseeing day-to-day financial operations while supporting strategic decision-making.Working closely with senior leadership, the Finance Manager will play an integral part in budgeting,...
Job Description Part Time Finance Manager Role in Ringwood (ACCA / ACA / CIMA Qualified) REED Accountancy and Finance are working in partnership with our Not for Profit Charity recruiting a Finance Manager to work alongside the COO and CEO. This is key role to support the long term financial stewardship of this unique community charity. This is a hands-on Finance Manager position offering a...
You will be provided with a clear framework whilst still having the autonomy to manage your home with the additional support and infrastructure. We work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. It is an exciting time to consider joining the Barchester family.
Job Description Ready to be a Registered Manager for our Team in Ringwood? As a Registered Manager, you’re responsible for Alina Homecare's services in your local area and developing your Team. If you love a challenge, enjoy a dynamic work environment and want the chance to develop your career, then this role is for you! Be part of our award-winning Top 20 Homecare Group, Apply Today! Your...
A Practice Manager/Qualified (ACA/ACCA) is being recruited for a small boutique Chartered Accountancy firm in the Ringwood area. The firm has a portfolio of quality clients both in the local area and London and this role would offer a great opportunity to have some equity in the firm. As Practice Manager you would work closely with the Managing Director but manage your own portfolio of clients:...
You will report directly to the Operations Director, but you will have autonomy with your own teams and projects. Contract values range between £1M - £5M. This role does require travelling to your sites and clients. Projects are mainly within the south of the country, however some are further up north.
Are you seeking a fresh start? Make sure to apply with all the requested information, as laid out in the job overview below. Does the prospect of a blank canvas, and an opportunity to lead a brand new home excite and motivate you? Following the announcement of two additional children's residential care homes opening across Kent, we are actively recruiting for two brand-new Registered Managers...
Are you ready to make a real impact in the care sector? Our client are looking for a Deputy Home Manager at their beautiful Bexhill-On-Sea care home. They are a renowned provider with a rich history of supporting individuals across the UK. This role comes with an attractive salary of £55,000 with other amazing benefits. With a salary of up to £55,000 per annum, you'll enjoy a refer-a-friend...
Job Description 🏡 Room Leader – Ellingham House Day Nursery 📍 Location: Ellingham Drive, near New Forest National Park 🕒 Full-Time | 40 hours per week 💰 Salary: £30,180 per annum Lead with heart in a truly magical setting. Ellingham House Day Nursery is nestled in a stunning Georgian country house surrounded by 2.5 acres of lush lawns and woodland. Our tranquil location offers children the...
Job Description Part Time Finance Manager Role near Ferndown (ACCA / ACA / CIMA Qualified) REED Accountancy and Finance are working in partnership with our Not for Profit Charity recruiting a Finance Manager to work alongside the COO and CEO. This is key role to support the long term financial stewardship of this charity. This is a hands-on Finance Manager position offering a wide scope of...
You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.
You will use your customer service skills to provide user support on all company supported computers, applications, and software, troubleshooting problems, and advising users on appropriate actions.
You will be the first point of contact for all support tickets, where possible resolving or re-assigning as appropriate to other team members.
You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.
You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.
You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.