IT support assistant jobs in Newcastle upon Tyne

Job Description Contract role – 2nd Line IT Support/ Service Desk Support Technician – Newcastle/Onsite - 12 months - Role: 2nd Line IT Support / Service Desk Support Technician - Location: Newcastle Upon Type/Onsite) (This role requires 5 days onsite per week, so local candidates will be given first preference.) - Sector/Industry: Healthcare - Provide customer support and perform service desk...

You will also have the reassurance of a job guarantee (£24K-£30K) upon completion.

You will also be assigned an expert tutor to help you throughout your training.

You will gain the practical experience by using our cutting edge Livelabs.

You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide.

Job Description Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career...

You will join a small dynamic team focusing on delivering IT Support to end users. As an IT Support Specialist you will play a pivotal role in the organisation and be the main point of contact for all IT needs.

You will need to demonstrate a vast understanding of hands-on experience working in a busy IT environment supporting Mac / windows users.

You will be joining an inclusive and supportive team who welcome people from all backgrounds. What's important isn't your level of education or the opportunities which you have had, it's about you and how you seize the opportunities ahead of you.

You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues.

You will triage and log tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position.

Senior IT Support Technician Since 2007, this tech-led business has been transforming how food manufacturers and retailers manage their product lifecycles — helping them design, price and deliver better food products, faster. As they continue to scale, they’re looking for a senior IT support professional to keep their growing infrastructure running smoothly and securely. Role...

You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues.

You will triage and log tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position.

Subject: Job Opportunity: Support Analyst Quick summary of a new Support Analyst role: - Main Duty: Handle and analyze all incoming tickets (RFX, Incidents, Defects). Key Tasks: - Provide workarounds for users. - Prepare detailed info for L3 teams. - Analyze logs and small enhancements. - Support UAT testing. - Monitor ticket flow. - Must-Have Knowledge: Stock Exchange (Stex) & Payments. If...

How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance — and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4 DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4...

Job Description About ATOM Technology: ATOM Technology is a forward-thinking IT solutions provider based in Newcastle, delivering managed IT support, cloud computing, and cybersecurity services to businesses across the UK. We’re passionate about helping organisations harness technology to achieve their goals. As we continue to grow, we’re looking for an enthusiastic and motivated IT Helpdesk...

HR Systems Trainer Newcastle (Hybrid working) Salary 40,000 - 50,000 depending on experience I'm delighted to be working in partnership with this exciting and innovative organisation in their search for an HR systems trainer. The successful candidate will be responsible for planning, developing and delivering comprehensive training to support the adoption of the clients DMS across the...

IGT Solutions - Director of Sales & Customer Success IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to...

We are seeking an experienced IT Functional Analyst to work with the business to ensure that we get the most value from technology solutions, and particularly, our IFS ERP solution. The IT Functional Analyst will play a crucial role in bridging the gap between business needs and technology solutions. This position involves analysing business processes, identifying areas for improvement, and...

An SC cleared User Researcher is required for an initial 6 month contract. This role is mainly remote with occasional on site in Newcastle upon Tyne and is inside IR35 so will require working via an FCSA accredited umbrella company.Key skills and experience*Experience of working within an Agile scrum team, working across Designers, Product Owners, Developers and other Researchers to prioritise...

You will ensure alignment with client needs, technical standards, and project governance frameworks. You’ll work closely with internal technical teams, clients, and external vendors to deliver robust and secure infrastructure solutions. Fluency in both German and English is essential, as you will collaborate with international and German-speaking clients across Europe.

You will be responsible for configuring the platform, ensuring seamless integration with existing systems, and fully onboarding clients to maximise adoption and value. Key Responsibilities• Lead ESG software implementation projects from planning through to go-live. • Configure, customise, and optimise the platform to meet client needs.

You will be at the heart of creating and maintaining both internal and external-facing applications that push the envelope in terms of quality and performance. - Enhance and develop new functionalities in existing software products, making them even more robust, reliable, and scalable.

Job Description About Cybit: Our success is people powered, and we're on a mission to work with the best. We operate out of three offices, Berkshire, Newcastle & Belfast, and have 150 employees across Cybit. We have great relationships with our vendors, and we’re a Microsoft Gold Partner, Qlik Select Partner, Alteryx Premier Partner, AWS Advanced Consulting Partner, Palo Alto Platinum...

IGT Solutions - Vice President-Sales (Insurance Domain) IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed...