IT Support Apprentice jobs in London

You will join a tight-knit team of 5 on the IT department and receive all the support you need to really progress your career.

You will assist with incidents, service requests, and problem resolution, escalating where necessary, and support the wider IT team with technology rollouts and investigations. What you'll do: Troubleshoot and resolve incidents, service requests, and major problems. Serve as first point of escalation for 1st/2nd line engineers and specific sites.

You will act as the first point of contact for all IT-related queries across the business. This is a hands-on role suited to someone who enjoys supporting users in a fast-paced, client-focused environment and takes pride in delivering a high level of service.

You must have solid experience of 365, Azure, AD, Networking

About Klyk At Klyk, we’re on a mission to eliminate waste from the business technology ecosystem. As a certified B Corp, we help modern companies (like Wild, THIS, B Lab) adopt a Circular IT model. We are a Managed Service Provider (MSP) that moves fast. We need a technical heavyweight who can stabilize the Service Desk by tackling the complex issues that slow everyone else down. We are looking...

IT Support Engineer | 6 Month Contract | London My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. The successful candidate will also play a key role in an office laptop rollout project. IT Support Engineer...

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2nd Line / Level 2 IT Helpdesk Technician The level 2 helpdesk technician is responsible for providing remote helpdesk support to our client’s users across multiple platforms. They will attend customer sites when required to do so. They will troubleshoot and resolve technical issues, escalate complex problems to senior technicians, and ensure customer satisfaction. Accountabilities * Provide...

A highly accredited Managed Service Provider (MSP) in London are looking for an experienced 3rd Line IT Support Engineer to join its senior Service Desk team. This role suits a strong technical engineer with MSP background who thrives in resolving P1 / P2 escalations in a fast-paced environment. The Role: * Resolve complex 3rd Line escalations across Microsoft & infrastructure technologies *...

Trainee IT Support London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who completes our IT Traineeship. Trainee IT Support - Requirements No...

You must live within an acceptable commutable distance of our office in Highams Park, E4. A basic understanding of using: Windows 10 and 11 operating systems Microsoft 365 apps (e.g., Outlook Email, Word, Excel etc.) Peripherals (e.g., connecting and setting up devices such as printers, monitors, keyboards & mice etc.)

Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? An established Managed Service Provider is looking for an experienced Service Desk Engineer to join their technical support team. This is a great opportunity to work...

WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to: IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Role Type: Permanent Are you the go-to problem solver...

IT Support Analyst / IT Support Specialist Are you a hands-on IT Support professional who enjoys variety, problem-solving, and being at the heart of a growing business's digital journey? This is a fantastic opportunity to join a well-established, global organisation where IT plays a key role in innovation, transformation, and day-to-day success. You'll be part of a collaborative IT team,...

About this roleThe Premier Team delivers exceptional 24x7 technical support to C-level executives and their executive assistants. Our mission is to ensure uninterrupted operation of end-user hardware and software through comprehensive services including installation, diagnostics, repair, maintenance, and upgrades. We support a wide array of technologies—PCs, VDIs, laptops, smartphones, tablets,...

The Finance Systems & IT Support Analyst acts as the dedicated technical specialist for all Finance-related systems, providing expert-level support, system administration, and data management across platforms such as Microsoft Dynamics, SQL Server, Visual Studio, Power Bi, Metabase and associated tools. In addition to Finance systems expertise, this role provides general IT function, contributing...

Job Title: IT Compliance Support Engineer Location: London (3 days onsite) Contract: 6 Months Daily Rate: £415 ( no flex) Working Pattern: Full-Time Join Our Team! Are you passionate about IT compliance and governance? Do you thrive in a dynamic environment where your technical skills can shine? Our client, a leading organisation in the Information Technology sector, is on the lookout for an IT...

You will be required to upload your CV and cover letter to your application, demonstrating your interest in this position and how you meet the person specification. The closing date for applications is midnight on Thursday 12th February 2026. Early application is encouraged as applications will be shortlisted upon receipt, and we retain the right to close the post early

Part Time | M365 IT Support Engineer | Up to £300 p/d | Outside IR35 | 1-2 Month | Onsite We’re recruiting an experienced M365 IT & Security Support Engineer to assist our client through a busy transitional period and start ASAP. This 2-month contract is determined as Outside IR35 and offers a daily rate between £300 - £350 per day. This part-time position (3 days per week) requires onsite...

You will be adept in trouble shooting, communication, client liaison and management skills. The main responsibility of the role is to ensure the stability, performance and reliability of integration and enterprise systems across the client base.

You will create a case that is determined by the threshold on the platform which will be of a low, medium or high status.

You will manage and resolve helpdesk tickets in priority order.

You will maintain accurate ticket records, ensure timely resolution, and communicate clearly with users throughout the support process. Strong customer service skills and the ability to support users at all levels are essential.