IT Support Analyst jobs in England

You will lead on troubleshooting hardware, software, and netw...

You will act as the first point of contact for all IT-related queries across the business. This is a hands-on role suited to someone who enjoys supporting users in a fast-paced, client-focused environment and takes pride in delivering a high level of service.

You must have solid experience of 365, Azure, AD, Networking

You will work closely with internal teams and third-party providers to resolve incidents, fulfil requests, and support ongoing IT operations and projects. Key Responsibilities Deliver 1st, 2nd and 3rd line IT support to end users Administer Microsoft Office 365 (Exchange Online, Teams, SharePoint, OneDrive)

IT Support Analyst Akkodis are currently working in partnership with a leading service provider who due to an exciting period of growth are looking to expand their platform support team and hire a number of experienced IT Support Analysts. The Responsibilities * Manage and take ownership of support request, issues, incidents, and defects across the platforms. * Management of incidents across...

1st- 2nd Line Support / Service Desk Analyst /IT Support– Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. As 1st- 2nd Line Support / Service Desk Analyst /IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd...

IT Support Analyst Doncaster, (Onsite) Our client is looking for a skilled IT Support Analyst to join their growing, global business, providing the opportunity for the successful candidate to play a key part in maintaining critical systems, supporting users across various sites and contributing to continuous improvement within a collaborative IT team. Key Responsibilities Provide 1st and 2nd...

You must be eligible to work in the UK. Visa sponsorship is not available for this role. Recruitment agencies need not apply.

IT Support Analyst - Taunton - £30,000-£35,000 + Benefits We're recruiting an IT Support Analyst to join a well-established organisation with a strong focus on systems, processes and user experience. This is a hands-on role combining day-to-day IT support with involvement in the support and improvement of core business systems. You'll work closely with users across the organisation, supporting...

IT Service Desk Analyst Norfolk (on‑site / hybrid, subject to service requirements) £12.21-15.83 Initial 2 months REED Technology are recruiting an IT Service Desk Analyst on behalf of a large, public‑sector healthcare organisation that provides essential community health services. This is a customer‑facing role at the heart of Digital Services, supporting thousands of users across clinical and...

The Finance Systems & IT Support Analyst acts as the dedicated technical specialist for all Finance-related systems, providing expert-level support, system administration, and data management across platforms such as Microsoft Dynamics, SQL Server, Visual Studio, Power Bi, Metabase and associated tools. In addition to Finance systems expertise, this role provides general IT function, contributing...

IT Support Analyst Nottingham - Hybrid - Permanent Competitive Salary VIQU have partnered with a leading UK law firm seeking an IT Support Analyst. You’ll be the first point of contact for IT issues, keeping technology running smoothly and supporting colleagues across the firm, with hands-on exposure to Office 365 and Active Directory. Key Responsibilities of the IT Support Analyst: • Act as...

You will be required to upload your CV and cover letter to your application, demonstrating your interest in this position and how you meet the person specification. The closing date for applications is midnight on Thursday 12th February 2026. Early application is encouraged as applications will be shortlisted upon receipt, and we retain the right to close the post early

You will be responsible for providing 1st and 2nd line technical support to internal users, ensuring a high level of service and quick resolution of IT issues. Responsibilities include: Providing 1st and 2nd line support via phone, email, and ticketing system Supporting users across Microsoft 365 and Active Directory

You will provide effective and efficient technical support to users mainly over the phone, but also sometimes in person.

You will be adept in trouble shooting, communication, client liaison and management skills. The main responsibility of the role is to ensure the stability, performance and reliability of integration and enterprise systems across the client base.

You will create a case that is determined by the threshold on the platform which will be of a low, medium or high status.

You will manage and resolve helpdesk tickets in priority order.

You will maintain accurate ticket records, ensure timely resolution, and communicate clearly with users throughout the support process. Strong customer service skills and the ability to support users at all levels are essential.

You will support approximately 70 on-site users plus mobile drivers, managing everything from Microsoft 365 and endpoint devices to site infrastructure and onboarding. The role blends day-to-day support with opportunities to improve systems, processes, and automation over time.

You should have experience with some or all of the following: Microsoft Windows 10 / 11 Microsoft Office 365 troubleshooting

You must possess excellent communication skills and be able to speak technology to non technical people. You MUST be eligible to work in the UK, DRIVE and possess excellent communication skills

You will act as the first point of contact for all IT-related queries across the business. This is a hands-on role suited to someone who enjoys supporting users in a fast-paced, client-focused environment and takes pride in delivering a high level of service.

You must have solid experience of 365, Azure, AD, Networking