OT/IT Technical Analyst Utilities Predominantly remote: Occasional travel to site 6 months+ In full: We’re implementing a new system to be used on Operational sitesthat is being designed by a third party. We require someone with an Operational Technology (OT) Infrastructure and Network background to assist in knowledge sharing, query resolution and oversight of the design to ensure it’s...
Subject: Job Opportunity: Support Analyst Quick summary of a new Support Analyst role: - Main Duty: Handle and analyze all incoming tickets (RFX, Incidents, Defects). Key Tasks: - Provide workarounds for users. - Prepare detailed info for L3 teams. - Analyze logs and small enhancements. - Support UAT testing. - Monitor ticket flow. - Must-Have Knowledge: Stock Exchange (Stex) & Payments. If...
We are seeking an experienced IT Functional Analyst to work with the business to ensure that we get the most value from technology solutions, and particularly, our IFS ERP solution. The IT Functional Analyst will play a crucial role in bridging the gap between business needs and technology solutions. This position involves analysing business processes, identifying areas for improvement, and...
Job Description Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri.Key Responsibilities - Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. - Monitor, prioritise, and resolve support requests...
You will be the first point of contact for IT related issues, resolving day-to-day technical problems, supporting end-users, and assisting with infrastructure maintenance across the site. Responsibilities include but are not limited to: - Provide 1st and 2nd line technical support to office staff, engineering teams and production floor users.
Senior IT Support Technician Since 2007, this tech-led business has been transforming how food manufacturers and retailers manage their product lifecycles — helping them design, price and deliver better food products, faster. As they continue to scale, they’re looking for a senior IT support professional to keep their growing infrastructure running smoothly and securely. Role...
Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment. Please note, this role is based on site in Bournemouth, Mon-Fri. Key Responsibilities - Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. - Monitor, prioritise, and resolve support requests efficiently,...
Job Title: 1st Line IT Helpdesk Engineer Reports to: IT Helpdesk Manager Salary: £25,000 - £27,000 DOE Hours: 40 hours per week (Monday to Friday) Location: Bournemouth Are you ready to elevate your career in a vibrant and innovative tech environment? At Protect Line, we're searching for a dedicated and customer-focused 1st Line IT Helpdesk Engineer who excels in problem-solving and thrives on...
AnestablishedorganisationinBournemouthisseekingaproactiveandtechnicallyskilledSeniorITSupportEngineertojointheirITServicesdepartment. Theroleisprimarilycustomer-facing,providinghigh-qualitysupporttotheorganisation.ThesuccessfulcandidatewillworkaspartofacollaborativeITteam,handling1stand2ndlinesupportandcontributingtoday-to-dayIToperations. Responsibilities: -...
Job Description An exciting new opportunity is available to join my clients established IT Team, supporting Applications across the business. The successful candidate will ideally have experience with Business Central / NAV, or ERP, either working in an IT support role or as a Superuser for a system. We are looking for a proactive and detail-oriented Application Support Analyst to join our...
Job Description We’re partnering with a well-established and growing business in Poole to recruit an Application Support Analyst. This is a fantastic opportunity to join a close-knit IT team of eight within a supportive, friendly environment — where collaboration, curiosity, and attention to detail are truly valued. This newly created role is being brought in to replace a remote contractor, so...
Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...
You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies.
Quality & Support Analyst Is considered a tenured agent that supports and coaches team members while enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operations Responsibilities to include but not be limited the following - Partner with Client internal teams to ensure that decisions made...
You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.
You will preferably have experience in a manufacturing environment
You will have strong communication skills both written and verbal
Location: Near Poole, Dorset (5 days on-site. Friday Afternoon working from home) Salary: £55,000 - £59,000 per annum plus benefits An exciting opportunity has arisen for an experienced IT Service Desk Manager/IT Team Manager to lead and manage a Network Infrastructure team comprising 6 x Service Desk Analysts and 6 x Infrastructure Engineers. This is NOT a hands on' technical role but a...
Job Description Excellent opportunity for an enthusiastic On-site Team Manager to join an excellent clients team based near Poole, Dorset. If you're a confident people manager who enjoys problem-solving and keeping things running smoothly, this could be the perfect role for you! You'll manage a team of Service Desk and Infrastructure Engineers, making sure they deliver excellent support and...
Job Description Employer description: The Service Team at Vizst Technology is responsible for supporting and maintaining clients’ IT systems and for providing efficient desktop support to all business users. The team is responsible for resolving any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range of queries. Responsibilities: - Providing end-user...
IT Manager – Must come from a Remote, SaaS organisation - Must be available to start immediately - Perm or contract - £60k - £80k / Inside IR35 day rate - Remote in UK A rapidly growing, remote-first cybersecurity education platform is seeking an IT Manager to lead and scale its IT operations across a globally distributed team. This strategic role is ideal for someone passionate about building...
Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...