You will have the chance to work with a dedicated team of highly skilled IT professionals who have a wealth of knowledge and experience in technologies such as User/Endpoint Management, Server/Network Infrastructure, Virtualisation, Cloud, Hyper-convergence, Active Directory, Cybersecurity, Connectivity, Telephony, Backup Maintenance & Disaster Recovery and Line of Business applications.
You will have the opportunity to access the certification program for one of the world's largest computer manufacturers.
You will cover a set geographical area to provide on-site support for client's IT hardware devices.
You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service.
You will have the opportunity to access the certification program for one of the world's largest computer manufacturers.
You will cover a set geographical area to provide on-site support for client's IT hardware devices.
You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service.
You will be based in our client's Bristol office providing field-based service across the Bristol and South West areas.
You will be installing, upgrading, servicing, maintaining, and troubleshooting the complete scope of equipment and configuration scenarios. Responsibility: Understand ownership and take responsibility.
You will join as a 2nd Line IT Service Engineer, providing both remote and hands-on IT support to the company's diverse userbase.
You will have the chance to get involved in regular hands-on work, whether that's building laptops for new starters, or covering areas such as on-site network cabling.
You will be responsible for troubleshooting and resolving 1st line issues including incidents, problems, and service requests, and provide clear and consistent communication to the end user. This is a busy role, that will allow you to grow your IT skills in a complex organisation.
At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. As our new IT Field Services Engineer, you'll have a major impact on helping us achieve our goal click apply for full job details
You will be provided with an expensed company car (VW Passat Estate or similar), phone, tools etc. Salary will be £27000 to £28500 basic, with some potential for overtime and a bonus scheme. Training on this client's systems is provided for suitably skilled Field Engineers. Standard hours are Monday - Friday 08:15-17:30 (door to door) with overtime paid outside of this.
You will be methodical in your approach to problem solving, diligent in your adherence to processes and comfortable with a fast paced environment.
You will be part of a team that is the face of the IT team and so great communication skills are a must.
You will be required to work the first 4 weeks on-site in London Victoria, followed by a shift pattern of 2 weeks in the office and then 1 WFH. For this role, you will provide high quality customer advice and technical support via telephone, email and in person, plus coaching and floorwalking.
You will previous experience working in a combined Windows, Office 365 & MAC environment.
You will be responsible for initial incident triage and troubleshooting before either resolving the issue or escalating to the relevant team. A proactive approach to customer service and support is necessary to succeed in this role. Job responsibilities for the IT Service Desk roleProvide high quality IT support to the group.
You will be responsible for providing first and second line support, managing service requests, incidents, and problems, and contributing to the overall performance and cost-effectiveness of our technology solutions. This role will involve collaborating closely with end-users, internal teams, and external suppliers to deliver high-quality IT support and infrastructure management.
Job Description Position Details IT Services Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £45,585 to £54,395 with potential progression once in post to £61,198 Grade 8 Full Time, Permanent Closing date: 29th November 2023 Our offer to you People are at the heart of what we are and do. The University of Birmingham is...
IT Technical Services Engineer - Microsoft, M365 / O365, Windows Servers, Virtualisation & Storage Immediate Start! 5 Month Fixed Term Contract - Stoke on Trent High-level 3rd Line Support Windows / Wintel Server Genealogy, M365, O365, SQL, IAM, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Client HQ & Datacentre...
At Jet2.com and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. As our new IT Field...
You will be responsible for troubleshooting and resolving issues including incidents, problems, and service requests, and provide clear and consistent communication to the end user within agreed SLA's. In addition to supporting queries raised by colleagues from any site, you will have site-specific support responsibilities and ensure that everyone gets the support they need.
You will have the opportunity to access the certification program for one of the world's largest computer manufacturers.
You will cover a set geographical area to provide on-site support for client's IT hardware devices.
You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service.
IT Service Desk Engineer - Liverpool, Office based, Please only apply if you can commute to the office 5 days a week My client is a global company that has been established for many years. They have an excellent reputation for staff retainment and are looking to expand their IT Service Desk team. As an IT Service Desk Technician, you will be responsible for accepting, logging and responding to...
You will be required to travel to other office locations 1 - 2 days per week.
You will have the opportunity to access the certification program for one of the world's largest computer manufacturers.
You will cover a set geographical area to provide on-site support for client's IT hardware devices.
You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service.
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