IT Service Desk Engineer jobs in Sunderland, Tyne and Wear

You will be working closely with the existing team on supporting the circa 750 users from the Newcastle office, primarily offering service desk and desk side support to the team across both hardware and software support. Key skills and experience required: - Commercial experience of 1st line support (at least 6 months)

You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues.

You will triage and log tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position.

Job DescriptionCustomer Service ManagerWashingtonPermanentCompetitive Salary & BenefitsFreedom Group have a fantastic opportunity for a Customer Service Manager to join our team in Washington. This is a pivotal role responsible for leading the customer service function, ensuring exceptional service delivery, and driving continuous improvement across our operations.You’ll report to our Operations...

You will also have the opportunity to network with a range of other apprentices on our programme who can share ideas, offer suggestions, and support.

You must be able to provide an official document stating how your international qualifications compare to the UK qualifications at the time of your application.

Reward and Benefits on Offer; * Competitive salary * Generous annual leave allowance * Pension contribution scheme * Private healthcare scheme * Prestigious clients and varied projects * Joining a stable and growing organisation * Remote working available!MTrec’s New Opportunity;MTrec’s prestigious engineering client is looking to recruit a new Electrical Building Services Design Engineer to join...

Multi-Skilled Maintenance Engineer (known internally as Craft Engineer) Billingham (Home of McCoy’s, Pom-Bear and more) On-site | Flexi-shift (24/7 cover) Join our snack-loving team We’re looking for a Multi Skilled Maintenance Engineer to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could...

Job title: Project Engineering ManagerLocation: Portsmouth - Broad Oak - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Up to £85,700 (dependent on skills and experience)What you'll be doing:Manage the engineering development activities across multiple contracts to cost, time and quality and in...

Contract FPGA Engineer – Defence Sector | Outside IR35 | £60–£70/hr Location: Newcastle (Hybrid Working) Rate: £60–£70 per hour Contract Type: Outside IR35 Clearance: SC Cleared or Eligible Sector: Defence & Mission-Critical Systems The Opportunity We're working with a leading service provider in the defence sector on a new Statement of Work (SOW) and are looking for an experienced FPGA...

Job title: Senior Civil Engineer – Water Company Type: Salaried, PAYE. Salary: Dependent on experience, skills and location An introduction to our unique company... Waterman Aspen welcomes engineers and technical specialists to make their mark by working on some of the biggest infrastructure projects or in delivering professional services across the UK on a secondment basis. Our diverse...

DevOps Engineer Location: Newcastle Upon Tyne Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and...

You will also be a part of an agile, multidisciplinary team responsible for developing and building applications consumed by a wide range of customers.

You will play a key role in building, maintaining, upgrading, and supporting live services hosted on the AWS platform. Key responsibilities:

Contract length: 12 months Role Type: Field-Based (Car required) Client: Pharmaceuticals Our client is seeking an experienced Electro-Mechanical Engineer to join our team as a Laboratory Support Coordinator. This challenging role offers an opportunity to make a significant impact on patient care through high-quality support of hospital pathology services. Responsibilities: - Provide...

Full Stack Developer / Engineer (C# TypeScript AWS) Sunderland / WFH to £55k Opportunity to progress your career in a hands-on Full Stack Developer role at a at a growing games / gambling site, whilst enjoying a range of benefits and perks. As a Full Stack Developer you'll build captivating full stack web applications across all backend services and REST APIs that form the core platform e.g....

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have...

Head of Platforms & Operations Salary: to be discussed Sunderland - onsite 3x per week Are you the right candidate for this opportunity Make sure to read the full description below. Are you a leader with strong technical knowledge of the design and delivery of core platforms, as well as demonstrable experience managing key internal and external stakeholder relationships? Are you looking for a...

Are you a skilled SQL Database Administrator looking for an opportunity to make a real difference? Please ensure you read the below overview and requirements for this employment opportunity completely. Recruit with Purpose are supporting a Housing Association in the North East who are looking for Database Administrator to join the team. In this key role within their IT department, you’ll be...

Company Description: Assystem is an international company with one mission: accelerate the energy transition around the world. Every day, our 7,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to the actors who are making...

Job title: Civil Engineer – Water company Type: Salaried, PAYE. Salary: Dependent on experience, skills and location An introduction to our unique company... Waterman Aspen welcomes engineers and technical specialists to make their mark by working on some of the biggest infrastructure projects or in delivering professional services across the UK on a secondment basis. Our diverse client base...

IT Engineer – Mid to Senior Level | Enterprise Projects | Hybrid An exciting opportunity has opened up for an experienced IT Engineer to join a forward-thinking organisation delivering a wide range of enterprise-level IT projects. This mid to senior-level position is ideal for someone confident in taking ownership of technical initiatives and driving them through to completion in a fast-paced...

You will design, test and document recovery strategies, keep processes current, and present clear risk based recommendations to stakeholders. This role blends hands on engineering with ownership of standards and audit readiness.